Divaune Reed
Laplace,LA
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Venpiuncture Operations Coordinator
Ochsner Medical Center
New Orleans, LA
05.2021 - Current
- Assisted with the organization and execution of operational processes.
- Monitored inventory levels to ensure adequate stock availability.
- Created documentation outlining operating instructions for staff members.
- Maintained accurate records of all operational activities.
- Provided technical support for internal software applications.
- Generated reports detailing performance metrics and progress against goals.
- Conducted training sessions for new employees on operational procedures.
- Implemented safety protocols to maintain a safe working environment.
- Managed communications between departments to ensure efficient operations.
- Coordinated daily operations activities and assigned tasks to staff members.
- Analyzed data to identify areas of improvement within the business.
- Performed quality assurance checks on products prior to shipment.
- Ensured compliance with organizational policies, regulations, and standards.
- Evaluated and improved existing operational systems and procedures.
- Collaborated with subordinate managers to assess needs and optimize activities.
- Allocated resources and materials to respective departments to accommodate needs.
- Managed administrative staff and trained new hires on office procedures and policies.
- Trained, mentored and motivated employees to maximize team productivity.
- Trained new employees on operational protocols, significantly reducing onboarding time.
Lab Assistant
Ochsner Medical Center
New Orleans, LA
09.2007 - 05.2021
- Participated in weekly team meetings to discuss progress on projects or upcoming tasks.
- Performed routine laboratory tests, such as cell culturing, PCR and ELISA assays.
- Recorded data from experiments into a computer database system.
- Performed preventive maintenance on laboratory equipment to ensure optimal performance.
- Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
- Troubleshot technical issues related to laboratory equipment or processes.
- Conducted routine maintenance on lab equipment to ensure proper functioning.
- Provided technical guidance to junior staff members regarding laboratory procedures and protocols.
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
- Maintained inventory and equipment and placed orders for laboratory supplies.
- Sanitized workstations and instruments to avoid cross-contamination.
- Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
- Completed equipment maintenance and calibration tasks according to standards.
- Demonstrated testing procedures and equipment to new laboratory personnel.
- Produced and submitted laboratory documents and reports per compliance requirements.
- Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control.
- Expertly procured and processed specimens for laboratory staff.
- Participated in team collaboration initiatives to plan for company's future growth.
- Handled administrative tasks for laboratory staff and overall operations.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Collaborated with laboratory team to develop and validate new testing procedures, improving efficiency and accuracy.
- Participated in regular laboratory meetings to discuss test results, quality control issues, and process improvements.
- Attended lab meetings to participate in research discussions.
- Managed inventory of laboratory supplies and reagents, ensuring availability and minimizing waste.
- Provided technical support and training to new laboratory personnel and interns, enhancing team skills and performance.
- Prepared lab for daily operations by stocking materials and equipment.
- Prepared specimens and forms for transport to outside laboratories.
- Performed quality control checks on laboratory equipment and chemicals to maintain laboratory standards.
- Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
- Oversaw lab equipment stock and placed orders to expand inventory.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Supervised supplies in inventory and notified supervisor of low stock levels.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
Certified Nursing Assistant
Angels Care Home Health
Metairie, LA
08.2017 - 01.2019
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Responded quickly to emergency situations involving sudden illness or injury.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Transported patients to treatment units, using wheelchair or stretcher.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Participated in educational programs related to nursing assistant skills development.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Administered medications as directed by registered nurse or physician.
- Provided emotional support to family members regarding end-of-life decisions.
- Cleaned and sanitized patient rooms according to established protocols.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Helped residents walk with or without self-help devices.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Education
Certificate - Emergency Medical Technology
Delgado Community College
New Orleans, LA07-2008
Certificate - Phlebotomy
Kenner Health Careers Institute
Kenner, LA07-2006
High School Diploma -
Mccomb High School
Mccomb, MS05-2002
Bachelor of Arts - VenpiunctureOchsnerOchsnerHealthcare Management
Southern New Hampshire University
Hooksett, NHSkills
- Project Scheduling
- Conflict Mediation
- Cost-reduction strategies
- Quality assurance and control
- Inventory Oversight
- Training Management
- Process Implementation
- Scheduling Management
- Department Oversight
- Multitasking
- Systems implementation
Accomplishments
- 2002 Dazzler Debutante
- 2021 Promoted to Operations Coordinator
Certification
- Supply Chain Management and Capacity Planning
- Laboratory Assistant
Timeline
Venpiuncture Operations Coordinator
Ochsner Medical Center
05.2021 - Current
Certified Nursing Assistant
Angels Care Home Health
08.2017 - 01.2019
Lab Assistant
Ochsner Medical Center
09.2007 - 05.2021
Certificate - Emergency Medical Technology
Delgado Community College
Certificate - Phlebotomy
Kenner Health Careers Institute
High School Diploma -
Mccomb High School
Bachelor of Arts - VenpiunctureOchsnerOchsnerHealthcare Management
Southern New Hampshire University