Divia Madrid

Instructional Aide for 6th graters

• Provided one-on-one support for students needing additional assistance, improving their understanding of course material.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
• Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.