Summary
Overview
Work History
Education
Skills
Timeline
Generic

Divina Diaz

Chula Vista, CA,U.S

Summary

Motivated team member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hostess/server position. Ready to help team achieve company goals. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Sales Ambassador

Juce Terra Kai
08.2022 - Current
  • Trained and mentored new sales representatives.
  • Developed and implemented sales strategies to increase profits.
  • Consistently achieved or surpassed the daily quota of 30 units throughout each workday.
  • Successfully cultivated a loyal customer base, encouraging repeat purchases at Costco, with satisfied clients often recommending the product to friends and family.
  • Educated customers on product features and answered questions regarding product use.
  • Planned and organized sampling events by working with retail store managers.

Sales Representative

Try My T
01.2023 - 08.2023
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Traveled to various stores to conduct product demonstrations.
  • Proactively engaged with store managers through both in-person meetings and phone calls to gather essential information.
  • Acquired comprehensive knowledge of the product to effectively communicate its benefits to customers.

Customer Service Team Member

Panera Bread
01.2021 - 09.2021
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Handled day-to-day customer contact via phones and emails.
  • Responded proactively and positively to rapid change.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.

Education

GED -

Southwestern College
900 Otay Lakes Rd, Chula Vista, CA 91910, U.S
07.2024

High School Diploma -

Olympian High School
1925 Magdalena Ave, Chula Vista, CA 91913, U.S
06.2021

Skills

  • Effective negotiation
  • Technical proficiency
  • Event Planning
  • Exhibit high energy and professionalism when dealing with clients and staff
  • Guest Seating
  • Table Bussing
  • Cleaning and Sanitation
  • Greeting guests
  • Fluent in both Spanish and English
  • Skilled in handling multiple tasks simultaneously, such as answering phones, managing reservations, and assisting guests
  • Work well with other staff members to create a cohesive and efficient service environment
  • Able to adapt to different situations and handle peak periods of customer activity with composure

Timeline

Sales Representative

Try My T
01.2023 - 08.2023

Sales Ambassador

Juce Terra Kai
08.2022 - Current

Customer Service Team Member

Panera Bread
01.2021 - 09.2021

GED -

Southwestern College

High School Diploma -

Olympian High School

Similar Profiles

CREATE PROFILE
Divina Diaz