Divina Francis
Camden,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Athletic Event Staff Member
Rutgers Fitness Center
08.2023 - Current
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Peer Coach
Rutgers University
06.2022 - 05.2023
- Helped students develop organizational, time management, and study skills.
- Counseled students regarding course and program selection, class scheduling and registration, and career planning.
- Worked with individuals to help understand and overcome personal, social, or behavioral problems affecting educational or vocational situations.
Intern
The Center For Aquatic Sciences
10.2017 - 03.2020
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge
Education
Bachelor of Arts - Criminal Justice
Rutgers, The State University of New Jersey
Camden, NJ05.2025
High School Diploma -
Camden Academy Charter High School
Camden, NJ06.2021
Skills
- Report Writing
- Strong teamwork
- Microsoft Office
- Multitasking and Organization
- Public Speaking
- Ticketing experience
- Computer Skills
- Teamwork and Collaboration
- Attention to Detail
- Verbal and Written Communication
Timeline
Athletic Event Staff Member
Rutgers Fitness Center
08.2023 - Current
Peer Coach
Rutgers University
06.2022 - 05.2023
Intern
The Center For Aquatic Sciences
10.2017 - 03.2020
Bachelor of Arts - Criminal Justice
Rutgers, The State University of New Jersey
High School Diploma -
Camden Academy Charter High School
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