Divina Matadin
Kissimmee,Florida
Summary
Qualified contract specialist with several years' experience negotiating and managing legal contracts. Highly skilled in performing in-depth research, preparing contract proposals and structuring contracts. Excited to leverage diverse experience with various contracts in a new role with a reputable organization.
Overview
8
8
years of professional experience
Work History
Sales/Contract Specialist
Travel Points International
Orlando, FL
07.2018 - 12.2023
- Ascended from Appointment Setter to Closer within my first year of employment.
- Used my ability to memorize scripts to set appointments until I became a closer.
- I produced top sales for the company and received employee of the month for 10 months consecutively.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
- Built relationships with customers and community to promote longer business growth.
- Developed and delivered contracts.
- The skills required were inbound/outbound customer service, selling, closing, accounting/finance, contracts, computer skills, clerical skills, collecting payments, Microsoft Word, Excel and PowerPoint.
Receptionist/Administrative Assistant
West Orange Family Medical Care
Winter Garden, FL
01.2016 - 01.2018
- On a daily basis, I was the first face of the company and received outstanding reviews from patients and co- workers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained patient confidentiality and adhered to HIPAA regulations.
- The skills required were inbound/outbound calling and customer service, scheduling appoints, patient check-in/check-out, clerical work, paper filing, patient triage, insurance verification, insurance claims and medical assistance.
Education
High School Diploma -
Olympia High School
Orlando, FL06-2016
Skills
- Contract Development
- Database Administration
- Quality Assurance
- Skilled negotiator
- Insurance Claims Review
- Document Management
- Multitasking
- Professionalism
- Time Management
- Effective Communication
- Analytical Skills
- Problem-solving abilities
- Inbound and Outbound Calling
- Data Collection
- Medical Terminology
- CPT, HCPCS, ICD-9-CM
- Computer Skills
- Microsoft Windows
Timeline
Sales/Contract Specialist
Travel Points International
07.2018 - 12.2023
Receptionist/Administrative Assistant
West Orange Family Medical Care
01.2016 - 01.2018
High School Diploma -
Olympia High School
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