Summary
Overview
Work History
Education
Skills
Timeline
Generic

Divine Blair

Bronx,NY

Summary

Organized and dependable individual, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and upbeat to the extent that allows me to consistently achieve success with promoting customer loyalty, satisfaction and purchases using consultative techniques and diligent attention to individual needs. Under pressure I allow myself to still remain knowledgeable about product merchandising, payment processing and cleaning. I take pride in being dedicated to relationship building with excellent organizational strengths and a well balanced work ethic.

Overview

6
6
years of professional experience

Work History

Project Manager

Martin Busch Jewelers
07.2023 - Current
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with manufacturers to manage performance.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Negotiated and managed third-party contracts related to project deliverables.

Jeweler

NYCXLUXURY
06.2022 - 04.2023
  • Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
  • Fabricated pieces by hand and using specialized equipment.
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
  • Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.

Cashier Team Lead

Footlocker
02.2021 - 05.2022
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Sales Manager

Chanel
05.2019 - 02.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

MLK HighSchool
Hastings, NY
06.2019

Skills

  • Compliance Monitoring
  • Inventory Control
  • Document Management
  • Project Tracking
  • Contract Management
  • Project Management
  • Cost Control
  • Vendor Sourcing
  • Jewelry Designer
  • Client Relations

Timeline

Project Manager

Martin Busch Jewelers
07.2023 - Current

Jeweler

NYCXLUXURY
06.2022 - 04.2023

Cashier Team Lead

Footlocker
02.2021 - 05.2022

Sales Manager

Chanel
05.2019 - 02.2021

MLK HighSchool

Similar Profiles

CREATE PROFILE
Divine Blair