Divine Glenn
Charlotte,NC
Summary
Results-driven professional with a proven track record of exceeding expectations through high-quality work and exceptional customer service. Possesses strong communication and teamwork skills, ensuring a collaborative approach to achieving company goals. Committed to continuous learning and professional growth, leveraging reliability and a focus on customer satisfaction to contribute to business success.
Overview
8
8
years of professional experience
Work History
Crew Member
Bojangles' Famous Chicken 'n Biscuits
Zebulon, NC
02.2025 - Current
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Account Manager
New Age Marketing
Charlotte, NC
07.2023 - 11.2025
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored competitor activities in order to stay ahead of the competition.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
Hairstylist
Entrepreneurship
Charlotte, NC
11.2017 - 01.2025
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Developed relationships with new clients through referrals from existing customers.
- Colored, cut and installed extensions according to style photos and client specifications.
CMS Teller
Loomis Armored
Charlotte, NC
01.2024 - 06.2024
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Maintained a high level of confidentiality regarding customer financial information.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Associate of Science - Business Analytics
Wake Technical Community College
Raleigh, NC08-2026
High School Diploma -
Rocky River High School
Charlotte, NC02-2022
Skills
- Data analysis
- Analytical Reasoning
- Financial analysis
- Negotiation Skills
- Market research
- Learning agility
- Strategic Problem Resolution
- Transaction processing accuracy
- CRM software
- Microsoft Office Proficiency
Accomplishments
- Promoted to leadership role, Demonstrated strong performance and team management skills.
- Advanced to Account Manager, In recognition of exceptional sales performance, client relationship, and driving revenue growth.
- Recognized as #1 top seller, Among 70 organizations, exceeding targets and achieving outstanding sales results.
Affiliations
- Food & Hosting: Passionate about creating exceptional meals and organizing memorable gatherings.
- Creative Side: Enjoy singing. Skilled in drawing, sewing, crocheting, and hairstyling, showing a strong artistic eye and attention to detail.
- Outdoor & Entertainment: Passion for nature, and enjoyed entertaining thrillers and comedy.
References
References available upon request.
Timeline
Crew Member
Bojangles' Famous Chicken 'n Biscuits
02.2025 - Current
CMS Teller
Loomis Armored
01.2024 - 06.2024
Account Manager
New Age Marketing
07.2023 - 11.2025
Hairstylist
Entrepreneurship
11.2017 - 01.2025
Associate of Science - Business Analytics
Wake Technical Community College
High School Diploma -
Rocky River High School
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