Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Divine Mikala

Boston,MA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

5
5
years of professional experience

Work History

Mentee

Black Women In Medicine
09.2022 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Being mentored by black women practicing medicine across the state.
  • Attending conventions about medical opportunities.
  • Gaining knowledge on the process of applying for medical school.
  • Preparing for the MCAT.

Intern

Tot Terapia
01.2024 - 04.2024
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • shadowing different types of therapy.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Conducting and overseeing therapy and routines with autistic patients.

Residential Security

University Of Massachusetts Amherst
02.2022 - 12.2023
  • Collaborated closely with local law enforcement agencies to ensure seamless integration of private and public security efforts.
  • Identifying and signing in residents and guest.
  • Overseeing entries and exits of assigned buildings.

Supervisor

University Of Massachusetts Amherst Concessions/Di
09.2021 - 10.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Mentee

Active Surgical
01.2021 - 06.2022
  • Participated in workshops and presentations related to projects to gain knowledge.

● Being mentored by a surgeon during part my undergraduate studies

● Gaining insight on the medical field

● Developing skills in the preparation of undergraduate and graduate school

● Navigating higher education challenges


Crew Member

Dunkin' Donuts
12.2021 - 05.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Peer Leader

Alston Brighton Youth Coalition
10.2019 - 06.2021
  • Established a strong rapport with fellow students through consistent communication, empathy, and understanding, fostering trust within the peer community.
  • Managed time efficiently while balancing multiple responsibilities as both a Peer Leader and full-time student.
  • Collaborated with faculty to identify areas of improvement in student engagement and provided valuable feedback for course enhancement.
  • Enhanced peer collaboration by organizing team-building activities and fostering positive group dynamics.

Sales Associate

Macy's
12.2019 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Science - Biology, Psychology

University of Massachusetts Amherst
Amherst, MA
05.2025

Skills

  • Teamwork and Collaboration
  • Fast Learner
  • Problem-Solving
  • Computer Skills
  • Team Collaboration
  • Multitasking and Organization
  • Goal-oriented mindset
  • Interpersonal and Social Skills
  • Attention to Detail
  • Creativity and Innovation
  • Public Speaking

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Elementary

Timeline

Intern

Tot Terapia
01.2024 - 04.2024

Mentee

Black Women In Medicine
09.2022 - Current

Residential Security

University Of Massachusetts Amherst
02.2022 - 12.2023

Crew Member

Dunkin' Donuts
12.2021 - 05.2022

Supervisor

University Of Massachusetts Amherst Concessions/Di
09.2021 - 10.2023

Mentee

Active Surgical
01.2021 - 06.2022

Sales Associate

Macy's
12.2019 - 01.2020

Peer Leader

Alston Brighton Youth Coalition
10.2019 - 06.2021

Bachelor of Science - Biology, Psychology

University of Massachusetts Amherst
Divine Mikala