Divine Pumah
Reno,NV
Summary
Experienced Senior Service Field Technician with a 9-year background in installing, commissioning, configuring and maintaining a wide range of industrial equipment with advanced technical knowledge. Recently worked on short term contracts.
Adept in equipment troubleshooting from all input devices to PLC to output devices, repair, testing and calibration.
Organized, reliable and follow all safety protocols and company standards. Well-versed in consulting blueprints and schematics to assess repair needs.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Field Service Technician
Siemens/Körber
Reno, NV
05.2023 - 11.2023
- Didassembled and Installed sorter modules, cameras, PLC and electronic cabinets at client sites
- Performed network configuration/upgrades, trial runs, investigative tests, repairs and overhauls of completed systems or machines
- Troubleshot installation issues
- Performed electronics and Mechanical system upgrades and networking or gateway troubleshooting
- Installed complex mechanical, electrical and electronics sorter equipments for clients throughout the USA
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Observed field safety protocols to prevent injuries and accidents.
- Operated hand tools and power equipment according to corporate safety procedures.
- Collaborated with team members to assess equipment performance needs.
- Commissioned, configured and programmed new installs including sorter modules, cameras using great networking best practices.
Electronics Technician
Schlumberger
Oklahoma City, OK
05.2022 - 04.2023
- Maintained assigned equipment according to the pertinent maintenance program and compliant with the reliability centered maintenance strategy through adherence to the Computerized Maintenance Management System (CMMS) and standard work
- Adhered to transactional discipline within Technology Lifecycle Management (TLM) business systems to record materials and supplies, labor costs and equipment maintenance performance history such as movements, work orders, parts used and time to maintain
- Complied with TLM Product Line standards
- Participated in continuous improvement efforts to improve asset turnaround time, which includes reducing downtime due to maintenance, parts and return authorization numbers, failures and work-in-process
- Supported continuous improvement efforts to improve the efficiency and productivity of Maintenance Technicians
- Participated in failure investigations as assigned
- Identified and diagnosed malfunctioning electronic components, systems, and equipment.
- Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
- Calibrated electrical instruments using standard test equipment such as oscilloscopes, signal generators and multimeters.
Manufacturing Technician II/Set Up Mechanic
Robert Bosch LLC
Charleston, SC
02.2021 - 04.2022
- Troubleshot, process and repair or replace defective parts, such as gears, clutches, bushings, shafts, bearings, solenoids, valves, pumps, and direction controls as required
- Performed setup and repairs of EDM, HE Grinding and CNC machine for valve piece
- Monitored operations, reduces scrap and rework rates, audits parts, and performs adjustments necessary to maintain proper setup and to ensure quality
- Collaborated with team members to promptly accomplish tasks and meet deadlines.
- Instructed associates in the proper use and care of machines, tools, and measuring instruments
- Reduced setup time and general downtimes via CIP activities and properly escalates as required
- Controlled parts flow and monitors production quantities
Electro-mechanical Maintenance Technician
Amazon Robotics
Oklahoma City, OK
05.2019 - 01.2021
- Troubleshot and fixed all electrical, mechanical, pneumatic and PLC related issue
- Followed safety procedures including LOTO to diagnose and fix all electromechanical issues
- Conducted floor Preventive Maintenance (floor cleaning, fiducial inspection and repair)
- Conducted Drive Unit Preventive Maintenance
- Performed ARSAW station PMs
- Documented all maintenance actions in EAM
- Assisted other AR Techs in repairing and maintaining Amazon Robotics equipment
- Completed preventative maintenance routines, documentation
- Develop and maintain a good working relationship across all levels in the organization
- Identified and executed equipment-related improvement initiatives based on electromechanical comprehension.
- Collaborated with team members, lending mechanical expertise to meet team goals.
- Audited, maintained and repaired equipment to achieve operational efficiency.
- Repaired faulty wiring connections or replaced damaged wires or cables.
- Provided training to new employees on safety procedures when working around heavy machinery.
- Oversaw production and functionality of high-speed mechanical elements.
- Troubleshot problems with programmable logic controllers.
Process Technician/Electromechanical Assembler
Tesla Inc
Reno, Nevada
09.2017 - 05.2019
- Assembled electric car battery components while reading HMI orders
- Maintained/regulated pneumatic, electrical and mechanical devices and robots through HMI operations
- Conducted regular inspections of machinery components to ensure they were functioning properly.
- Performed preventive maintenance activities on plant equipment such as lubrication, cleaning, filter changes.
- Performed troubleshooting on automated systems to identify root causes of process issues and implement corrective actions.
- Monitored production processes for compliance with safety regulations, environmental requirements, and operational standards.
- Collaborated with engineering staff to develop new processes or modify existing ones as needed.
- Determined and fixed issues with equipment by using electrical troubleshooting methods.
- Diagnosed and fixed jams and malfunctions on the production line robots and conveyors
- Performed quality assurance and inspection of all machines and products on the production lines.
Order Selector
US Foods
Oklahoma City, OK
08.2015 - 09.2016
- Qualitatively and quantitatively selected inventory orders using electric pallet jacks and voice command
- Stacked, wrapped and packed selected orders on pallets and get them ready for shipping
- Trained new employees on rules and policies.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Assisted other personnel in the loading and unloading process if needed.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Used handheld scanners to key in data for packages.
- Used RF scanner to pick items from bins and complete orders.
Machine Operator
Clearwater Paper Corporation
Oklahoma City, OK
03.2013 - 07.2015
- Operated and made adjustments on napkin machine to optimize productivity
- Repaired and changed machine parts during failure
- Applied problem-solving and decision-making skills in diagnosing and implementing recommended solutions to machine failures
- Documented machine downtime and production output to communicate overall machine function to incoming staff and supervisors
- Performed quality check of finished products and stack them on pallets to prepare them for shipping.
- Ensured that safety guidelines were followed at all times while operating machinery.
- Observed machine operations to detect any problems or defects in the finished product.
- Carried out regular safety checks on machinery prior to operation.
- Loaded raw materials into machines according to specified measurements.
- Monitored the feed and speed of machines during the machining process.
Education
Associate of Science - Mechanical Engineering
Drexel University
04.2018
Associate in Science -
Oklahoma City Community College
12.2016
Skills
- Manufacturing Technician
- Warehouse worker
- Conveyor maintenance
- Kiva robot maintenance and repair
- Press operation
- Electromechanical assembler
- Machine operating/maintenance
- Allen Bradley PLC troubleshooting
- ARSAW station maintenance and repair
- Siemens S7 series PLC troubleshooting
- Robotic diagnosis
- Conveyor quality inspection
- Use of electromechanical tools
- Programmable logic controllers
- Assembly and OEM machine installation
- Manufacturing
- Electrical discharge machining
- Industrial equipment commission
- CNC maintenance and repairs
- Leadership
- Continuous improvement
- Customer service
- Quality assurance
- Distributed control systems
- Electrical systems
- Industrial mechanic experience
- Heavy lifting
- Food processing
- Equipment repair
- Hydraulics
- Industrial controls
- Maintenance
- Schematics
- Mechanical knowledge
- Packaging
- Industrial maintenance
- Communication skills
- Tooling
- Root cause analysis
- Supervising experience
- Customer support
- Power tools
- Hand tools
- Operating systems
- Field service
- AutoCAD and Creo
- English
- Robotics
- Conveyor installation
- Blueprint Reading
- Service Technician Experience
- Troubleshooting
- Analysis skills
- Low voltage
- Blueprint reading
- Electrical experience
- Troubleshooting and Repair
- Complex Problem-Solving
- Interdepartmental Collaboration
- Customer Training
- Effective Testing of Components
- Mechanical Background
- Issue Escalation
- Electrical Systems
- Team Supervision
- Training and Mentoring
- Power Tools
- Proficient microsoft office applications
- Component Testing
- Advanced Troubleshooting
- Heavy Lifting
- Hardware Installation
- Equipment Oversight
- Knowledge of Hand Tools
- System Diagnostics
- Technical Data Analysis
- Customer Support
- Work Order Management
- Workflow Management
Certification
- Driver's License
- OSHA
- Electronic board soldering training
- CPR
Timeline
Senior Field Service Technician
Siemens/Körber
05.2023 - 11.2023
Electronics Technician
Schlumberger
05.2022 - 04.2023
Manufacturing Technician II/Set Up Mechanic
Robert Bosch LLC
02.2021 - 04.2022
Electro-mechanical Maintenance Technician
Amazon Robotics
05.2019 - 01.2021
Process Technician/Electromechanical Assembler
Tesla Inc
09.2017 - 05.2019
Order Selector
US Foods
08.2015 - 09.2016
Machine Operator
Clearwater Paper Corporation
03.2013 - 07.2015
Associate of Science - Mechanical Engineering
Drexel University
Associate in Science -
Oklahoma City Community College