Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member
Kum & Go
09.2024 - Current
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
Team Member
Freddy's Frozen Custard And Steakburger
02.2024 - 08.2024
Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Assisted in training new employees, fostering a supportive work environment and contributing to overall team success.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Member Service Representative
Planet Fitness Gym
04.2023 - 12.2023
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
Verified customer identification and documentation for compliant transactions.
Babysitter
Family
02.2022 - 01.2023
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Hostess
Grub's Bar and Grille
09.2021 - 02.2022
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Server
Denny's Restaurants Franchise Association
02.2021 - 09.2021
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.