Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

DIVINE'YA WRIGHT

Schenectady,NY

Summary

Dynamic sales professional with a robust background in cultivating client relationships and consistently exceeding sales targets. Recognized for a strong commitment to teamwork and exceptional results while demonstrating adaptability to evolving market conditions. Expertise in persuasive communication and strategic planning complements a proactive approach to learning and mastering new roles, particularly in Direct Support Assistant positions. Brings valuable administrative, relationship-building, and problem-solving skills to contribute effectively to team success.

Overview

17
17
years of professional experience

Work History

Sales Representative

Charter Spectrum
04.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Front Desk Receptionist

New York Health & Racquet Club
08.2018 - 02.2020
  • Knowledge of ALL principles and processes involved in supporting contract responsibilities at an overseas facility.
  • Knowledge of principles and processes for providing excellent customer services.
  • Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
  • Excellent organizational, communication skills, time management skills and skills to disseminate information
  • Ability to be innovative and be an agent for change.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Cashier, Assistant Manager

Dollar Tree Inc.
01.2016 - 09.2018
  • Ability to operate POS Systems
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.

Field Representative

US Census Bureau
01.2014 - 08.2014
  • Proved information to the public as far as what the US Census Bureau is and what it does
  • Interviewed those informed while recording and verifying data
  • Handled all administrative duties

Customer Service Specialist

Riese Restaurants
06.2008 - 01.2010
  • Provided outstanding guests to customers
  • Operated POS Systems to compute costs of meals and process debit/credit and cash transactions
  • Answered all questions about food and drink selections

Education

Associates in Applied Science -

ASA College
New York, NY
06.2010

Skills

  • Interpersonal communication skills
  • Customer relationship building
  • Objection handling
  • Client support
  • Time management
  • First aid and safety
  • Transportation
  • Disability awareness

Timeline

Sales Representative

Charter Spectrum
04.2022 - Current

Front Desk Receptionist

New York Health & Racquet Club
08.2018 - 02.2020

Cashier, Assistant Manager

Dollar Tree Inc.
01.2016 - 09.2018

Field Representative

US Census Bureau
01.2014 - 08.2014

Customer Service Specialist

Riese Restaurants
06.2008 - 01.2010

Associates in Applied Science -

ASA College

Awards

Honor Roll 2008, 2009, Job Coach Nomination, Outstanding Employee 2005, Cashier of the week, Employee of the month 2016, 2017

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