Divinity Gunn
San Antonio,TX
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Social Media Manager
Gwendolyn LLC
09.2022 - Current
- Increased customer engagement through social media.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Designed and implemented social media strategies to align with business goals.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Better Living Consultant
Ventana Apartments
05.2023 - 04.2024
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Managed social media accounts showcasing community features, amenities, and events that attracted potential renters'' attention.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
Cashier
Il Forno
09.2020 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Waitress
Pluckers
06.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Some College (No Degree) - Marketing
Northwest Vista
San Antonio, TXSome College (No Degree) - Marketing
University of San Antonio Texas
San Antonio, TXHigh School Diploma -
Medina Valley High School
Castroville, TX06.2021
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Goal-Oriented
- Teamwork orientation
- Property Management
- Fair Housing Laws
- Body Language Awareness
- Patience and Tact
- Team motivation
Awards
- Girl Scouts Bronze Award, 2013
- Girl Scouts Silver Award, 2016
- FFA Showed a Pig 9th place, 2019
- Girl Scouts Gold Award, 2020
- Medina County Fair Queen’s Court Princess, 2020
- MVP Model Citizenship Award, 2021
Languages
American Sign Language
Professional Working
Timeline
Better Living Consultant
Ventana Apartments
05.2023 - 04.2024
Social Media Manager
Gwendolyn LLC
09.2022 - Current
Waitress
Pluckers
06.2022 - 12.2022
Cashier
Il Forno
09.2020 - 05.2023
Some College (No Degree) - Marketing
Northwest Vista
Some College (No Degree) - Marketing
University of San Antonio Texas
High School Diploma -
Medina Valley High School
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