Divit Bajaj
Parker,AZ
Summary
Adept at enhancing customer experiences and streamlining operations, I excelled in roles at Best Western Hotel and Mayas Restaurant, demonstrating exceptional problem-solving and telephone etiquette. Leveraged initiative-taking and workflow optimization to improve service efficiency, achieving notable guest satisfaction. Skilled in both team collaboration and inventory management, I consistently prioritize high-quality service and operational excellence.
Developed key transferrable skills in dynamic, customer-facing environment, including exceptional communication and organizational abilities. Adept at handling multiple tasks simultaneously and ensuring positive experience for all clients and visitors. Seeking to apply these skills in new field, contributing to team-oriented and customer-focused workplace.
Overview
4
4
years of professional experience
Work History
Front Desk
Best Western Hotel
03.2024 - Current
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Streamlined front desk operations for increased efficiency and improved customer service.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
LIne Cook, Host , and Busser
Mayas Restaurant
09.2022 - 02.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Line Cook
Roadrunner
05.2022 - 08.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Prep Line Cook
Havasu Springs
01.2022 - 04.2022
Prep Cook
Dees Curry
06.2021 - 10.2021
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Parker High School
Parker, AZ05-2023
Associate of Applied Science - Pharmaceutical Medicine
Arizona Western College
Parker, AZ05.2026
Skills
- Scheduling appointments
- Document management
- Initiative-taking
- Basic accounting
- Telephone etiquette
- Microsoft office
- Workflow optimization
- Records management
- Electronic medical records
- Paperwork coordination
- Inventory management
- Problem-solving
- Documentation review
Languages
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk
Best Western Hotel
03.2024 - Current
LIne Cook, Host , and Busser
Mayas Restaurant
09.2022 - 02.2024
Line Cook
Roadrunner
05.2022 - 08.2022
Prep Line Cook
Havasu Springs
01.2022 - 04.2022
Prep Cook
Dees Curry
06.2021 - 10.2021
Associate of Applied Science - Pharmaceutical Medicine
Arizona Western College
High School Diploma -
Parker High School
Similar Profiles
Erik BrownErik Brown
Night Auditor/Airport Shuttle Driver at Best Western HotelNight Auditor/Airport Shuttle Driver at Best Western Hotel
Anmol InsanAnmol Insan
Prep Cook at Best Western HotelPrep Cook at Best Western Hotel
Jillian EmersonJillian Emerson
Front Desk Receptionist at Best Western HotelFront Desk Receptionist at Best Western Hotel