MBA graduate with 3+ years of HRIS experience, with a comprehensive understanding of Human Resource Processes. Proactive and self-motivated team player with the ability to communicate effectively. Displays the ability to learn quickly & adjust rapidly to changing situations. Exceptionally proficient in information technology and HRIS applicant tracking.
Overview
4
4
years of professional experience
Work History
Operations Analyst
Ayco, Goldman Sachs Company
Albany, NY
07.2021 - 11.2021
Designed plans to improve operations and suggested changes to systems for overall organization.
Generated reports of findings to help management with making key decisions.
Supported human resources department in areas such as people metrics, reporting, finance and analytics.
Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
Reviewed human resources paperwork for accuracy and completeness.
Promoted data governance and stewardship through collaboration with human resources subject matter experts.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Sourcing Intern
Nextplay
09.2020 - 05.2021
Reduced the cost of sourcing projects by $5,000 through market analysis and demand management
Helped in recruiting black engineers by utilizing Google X-ray, creating a 10% increase in the placement of those black engineers
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Developed recruiting strategies to identify qualified candidates and build network.
Lead Sales Associate
American Eagle Outfitters
Albany, NY
08.2017 - 07.2020
Provided extensive training to new and existing employees on how to perform daily job tasks to ensure that the team met the sales goal over 70% of the time
Handled complex customer service situations using strong interpersonal skills and escalated service issues when necessary
Educated employees on how to access and navigate ADP (Kronos) for human resource needs, which helped in mitigating any misuse of the system
Trained, coached and mentored new sales associates for maximum performance.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Office Manager
Dr. Bradley Biggs, Licensed Psychologist
Albany, NY
04.2018 - 08.2018
Updated office databases monthly to ensure HIPAA & other compliance acts were upheld
Developed and organized a functional filing system, which assisted with scheduling of patients and increased productivity by 40%
Maintained office services by organizing operations and procedures, such as designing file systems and ensuring 90% success rate in insurance payment for each billing cycle
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coordinated special projects and managed schedules.
Arranged corporate and office conferences for company employees and guests.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Education
Master of Business Administration - HRIS
University At Albany
Albany, NY
05.2021
Bachelor of Arts - Psychology, Sociology,French
University At Albany
Albany, NY
05.2019
Skills
Technical: Microsoft Office Suite, Workday, HCM, SQL, Vendor Management, Process Improvement, Tableau
Non-Technical: Strong verbal & written communication, Creative Problem-Solving, Excellent time management,
New Hire Onboarding, Candidate Searching, Data analysis, Operational Process Modeling, Search Engine Optimization
Additional Information
Appointed to the Dean’s List for eight consecutive semesters Spring 2017-Spring 2021
Recipient of the Spelman Academic Achievement Award Spring 2018/2019
Pi Delta Phi, French Honors Society (Member) May 2019- Present
Timeline
Operations Analyst
Ayco, Goldman Sachs Company
07.2021 - 11.2021
Sourcing Intern
Nextplay
09.2020 - 05.2021
Office Manager
Dr. Bradley Biggs, Licensed Psychologist
04.2018 - 08.2018
Lead Sales Associate
American Eagle Outfitters
08.2017 - 07.2020
Master of Business Administration - HRIS
University At Albany
Bachelor of Arts - Psychology, Sociology,French
University At Albany
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