Summary
Overview
Work History
Education
Skills
Technical Competence
Certification
Designation
Skills Summary
Timeline
Generic

Divya Aggarwal

Richardson,TX

Summary

Experienced Quality Analyst with 12+ years of expertise in testing, test management, and quality assurance. Deep understanding of various business applications, tools, and technologies in the online space. Core competencies include communication, problem-solving, leadership, and customer satisfaction. Committed to continuous learning and contributing to company success and growth. Collaborates closely with business and client stakeholders to align product direction with company objectives. Played a major role in requirement gathering, analysis, estimations, test planning, execution, and mentoring. Strong advocate for Agile Methodology and extensive knowledge of Adobe Experience Manager (AEM) features. Known for recommending innovative, scalable, and effective solutions that support business goals. Combines strong problem-solving skills, expertise in Software Development Life Cycle and Testing Methodologies, and understanding of business processes with excellent communication and interpersonal skills. Provided training on QA processes and strategies to new hires. Successfully collaborated with QA, business, and development teams to ensure application functionality. Expertise in Functional Testing and Regression Testing. Actively participates in defect status meetings and review sessions with developers and team leads. Skilled in defining business requirements and reporting to stakeholders for Mobile/Web apps and ecommerce domain testing.

Skilled at managing long-term quality goals and day-to-day organization. Successful at forecasting market trends and financial needs.

Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

QA Manager/ Lead BA

HCLTech
04.2023 - Current
  • Working with business stakeholders to understand the requirements to build the framework for tag validation for both mobile and web
  • Establishing the validation process for Adobe Tags for both Mobile App and website
  • Building the reporting dashboard for different modules in the project
  • Showcasing the progress of the project in various client interactions
  • Learning new tools and bringing team up to the speed to achieve the end goals
  • Reviewing and troubleshooting any issues with the automation scripts
  • Project planning activities

BA/QA

HCL Technologies
02.2023 - 03.2023
  • Requirement gathering and analysis of user stories
  • Worked on AEM for testing pages and modules
  • Defining business requirements and reporting them back to stakeholders
  • Analysis of the existing functionality on the website
  • Creating user stories, acceptance criteria
  • Authored pages using components and templates developed

AEM Test Lead / B.A.

HCL Technologies
06.2020 - 03.2022
  • Requirement gathering and analysis of user stories
  • Worked on AEM for testing pages and modules
  • Worked on the website on mobile, desktop and tablets
  • Performing testing on various operating systems and browsers
  • Used JIRA for defect tracking
  • Test management activities: Test Scenario and Test Case creation on qTest
  • Defect Management
  • Tracking the status of user stories using JIRA
  • Performing Functional Testing
  • Defining business requirements and reporting them back to stakeholders
  • Authored pages using components and templates developed

Test Lead

HCL Technologies
08.2019 - 04.2020
  • Requirement gathering and analysis of user stories
  • Work with Onshore counterparts for sprint-level and release level activities
  • Test management activities: Test Scenario and Test Case creation
  • Defect Management
  • Tracking the status of user stories using JIRA
  • Performing Functional Testing
  • Communicating with all the other teams involved to get the things done within the time frame provided
  • Preparation of Test Plan to define the scope of the testing prior to Production Release
  • Test management activities: Test Scenario and Test Case creation
  • Defect Management and Defect Triage
  • Performing Functional Testing, Regression Testing, Integration Testing prior to production Release
  • Test status reporting to the client

Test Lead

HCL Technologies
05.2019 - 08.2019
  • Requirement gathering and analysis of user stories
  • Work with Onshore counterparts for sprint-level and release level activities
  • Test management activities: Test Scenario and Test Case creation
  • Defect Management
  • Tracking the status of user stories using JIRA
  • Performing Functional Testing
  • Communicating with all the other teams involved to get the things done within the time frame provided

Test Analyst

Infosys Limited
07.2018 - 10.2018
  • The project deals with the testing of Web-Based application which helps the user to create various articles, discussions and reports online and testing of enhancements on various browsers
  • Requirement gathering and analysis of user stories
  • Work with Onshore counterparts for sprint-level and release level activities
  • Analyzing and modifying Regression suite prior to every production release
  • Test management activities: Test Scenario and Test Case creation
  • Defect Management
  • Tracking the status of user stories using JIRA
  • Performing Functional Testing and Regression Testing prior to production Release
  • Team Coordination activities
  • Communicating with all the other teams involved to get the things done within the time frame provided
  • Responsible for quality of various deliverables involved

Test Analyst

Infosys Limited
02.2013 - 06.2018
  • The project deals with the Quality Assurance of the Investment Decision Support in Fixed Income Domain for client’s Business Team
  • We are involved in the testing for the reports generated from the tool which helps the portfolio managers and research analysts to make informed decisions regarding the investments
  • Leading the application for decision support and assigning work to onshore and offshore after Sprint Planning
  • Responsible for quality of various deliverables involved
  • Requirement gathering and analysis of user stories
  • Discussions with client BSAs to understand the business workflow
  • Work with Onshore counterparts for sprint-level and release level activities
  • Analyzing and modifying Regression suite prior to every production release
  • Preparation of Test Plan to define the scope of the testing prior to Production Release
  • Test management activities: Test Scenario and Test Case creation
  • Defect Management and Defect Triage
  • Performing Functional Testing, Regression Testing, Integration Testing, User Acceptance Testing prior to production Release
  • Team Coordination activities
  • Creation of complex database queries for backend data validation
  • Test status reporting to the client
  • Communicating with all the other teams involved to get the things done within the time frame provided

Education

Bachelor of Technology - Biotechnology

Ambala College of Engineering And Applied Research
11.2006

Intermediate - undefined

D.A.V. Public School
07.2003

High School - undefined

S.D. Public School
05.2003

Skills

  • Test Management and Planning

  • Quality assurance expertise

  • Documentation and reporting

  • Regression testing management

  • Cross-functional team leadership

  • Data-driven decision making

  • Competitive analysis

  • Agile methodology

  • Scrum methodology

  • Problem identification

  • Problem resolutions

  • Scrum expertise

  • Scrum framework

  • Product planning

  • Product lifecycle management

  • Risk management

  • Requirement Gathering

  • Requirement Analysis

  • Estimations

  • Test Execution

  • Defect Management

  • Test Reporting

  • User Acceptance

  • Test Planning

  • HP ALM

  • JIRA/Confluence

  • QTest

  • Functional Testing

  • Structured Query Language

  • Agile Methodology

  • Adobe Experience Manager (AEM)

  • Looker Studio

  • Observepoint

Technical Competence

HP ALM, JIRA/Confluence, qTest, Smoke Testing, Functional Testing, Regression Testing, System Integration Testing, User Acceptance Testing, Structured Query Language, Agile Methodology, Adobe Experience Manager (AEM), Looker Studio, Observepoint

Certification

  • Certified Scrum Product Owner
  • AEM Business Practitioner

Designation

Associate Business Manager

Skills Summary

I am having more than 12 years of experience in the field of Quality Analysis, Testing and Test management, with in-depth understanding of various business applications, tools, and technologies in the online space. My core competencies include communication, problem-solving, leadership, and customer satisfaction. I strive to learn new skills and technologies, and to contribute to the success and growth of the company. Collaborate closely with business/client stakeholders to understand the product’s intended direction and ensure that the team’s decisions are in harmony with company’s objective., Major part in requirement gathering and analysis, providing estimations, test planning, execution, and mentoring., Strongly recommend Agile Methodology for Project Execution., Good knowledge of features present in Adobe Experience Manager (AEM)., Experience in Content Authoring using AEM., Recommend innovative, scalable and effective solutions that supports business goals., Strong problem resolving skills., Strong Experience in Software Development Life Cycle and Testing Methodologies., Possess good understanding of business process combined with excellent communication and interpersonal skills., Provide training to new hires on standard QA processes and strategies to facilitate testing accuracy., Collaborated with QA, business & development teams to ensure that applications functioned as specified., Expertise in Functional Testing and Regression Testing., Interacted with developers and team leads on defect status and review of defects in daily meetings., Working experience in Mobile/Web apps and ecommerce domain testing., Defining business requirements and reporting them back to stakeholders.

Timeline

QA Manager/ Lead BA

HCLTech
04.2023 - Current

BA/QA

HCL Technologies
02.2023 - 03.2023

AEM Test Lead / B.A.

HCL Technologies
06.2020 - 03.2022

Test Lead

HCL Technologies
08.2019 - 04.2020

Test Lead

HCL Technologies
05.2019 - 08.2019

Test Analyst

Infosys Limited
07.2018 - 10.2018

Test Analyst

Infosys Limited
02.2013 - 06.2018

Intermediate - undefined

D.A.V. Public School

High School - undefined

S.D. Public School

Bachelor of Technology - Biotechnology

Ambala College of Engineering And Applied Research

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Divya Aggarwal