Divya Bogati
Chicago ,IL
Summary
Adept at vital sign monitoring and fostering patient trust, I significantly enhanced patient satisfaction at Hamdard Center. Fluent in multiple languages, I streamlined communication, contributing to efficient care delivery and improved health outcomes. My proactive approach in immunization administration and patient education led to a notable increase in clinic efficiency.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Hamdard Center
03.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Registered Nurse
Amit Memorial Hospital Pvt Ltd
09.2014 - 10.2016
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Investigated and resolved issues affecting hospital operations and patient care.
Education
Proficiency Certificate Level - Nursing
Western Hospital Pvt Ltd Nursing Campus
Nepal03.2017
Skills
- Vital sign monitoring
- Phlebotomy
- Immunization administration
- Medical procedures
- Laboratory specimen collection
- Procedure assistance
- Direct patient care
- Fluent in different language
- EKG
- Simple dressing
- Scheduling appointment
Languages
English, Nepali, Urdu and Hindi
Professional Working
Timeline
Medical Assistant
Hamdard Center
03.2022 - Current
Registered Nurse
Amit Memorial Hospital Pvt Ltd
09.2014 - 10.2016
Proficiency Certificate Level - Nursing
Western Hospital Pvt Ltd Nursing Campus
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