Divya Cerise
Edina,MN
Summary
Motivated Server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Borealis Bowls Food Truck
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
No Degree - High School
Edina High School
Edina Minnesota06.2025
Skills
- Cash Handling
- To-Go Order Preparation
- Bill Computation
- Sales Expertise
- Price Memorization
- Food Sales and Promotion
- Special Dietary Requirements
- Food Preparation and Safety
- Dish Preparation
- Menu Memorization
- Suggestive Selling
- Order Accuracy
- Check Payment Processing
- Stocking and Replenishing
- Quality Control
- Dining Customer Service
- Menu Item Recommendation
- Cash Register Operations
- Condiment Refilling
- Guest Satisfaction
- Transactions and Cash Handling
- Adaptable and Flexible
- Anticipating Guest Needs
- Warm and Friendly
- Billing and Payment Processing
Timeline
Server
Borealis Bowls Food Truck
05.2022 - Current
No Degree - High School
Edina High School
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