Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Divya Jain

Seattle,United States

Summary

Lead Member Technical Staff at Salesforce.com Inc with 11+ years in cloud-native enterprise application development, I specialize in designing scalable, high-performance systems. I have strong skills in data structures, algorithms, and problem-solving. Experienced in full stack development, AI and ML engineering, data modeling, design patterns, and DevSecOps practices. Adept at leading complex projects, driving technical excellence, and fostering innovation through best practices in software development.

Overview

11
11
years of professional experience

Work History

Lead Member of Technical Staff

Salesforce.com Inc
04.2022 - Current
  • Led the design and development of website Basecamp for 80K users, an advanced replacement for Concierge, enabling employees to search knowledge across 6+ domains, create tickets, and access information using Einstein Search.
  • Built Basecamp Agent, leveraging Agentforce and Data Cloud to provide accurate responses to employee queries by integrating company knowledge databases.
  • Partnered with cross-functional teams to deliver a seamless user experience while ensuring scalability and system reliability.
  • Mentored a team of engineers,contractors fostering innovation and technical excellence.
  • Setting up entire Salesforce org(OrgEmp) from scratch with best practices, development and deployment guidelines.
  • Developed Co-dev strategy for cross team collaboration to be able to contribute to BaseCamp and OrgEmp
  • Implemented slack apps like MyTickets to enhance employee experience at Salesforce.

Senior Member of Technical Staff

Salesforce India Pvt Ltd
11.2018 - 03.2022
  • As part of the BizTech SSDL Steer-co project worked on building Enterprise Pipelines and its plugin hosted on Jenkins, AWS supporting continuous integration, run list automation, and deployment for 100+ scrum teams based on Force.com, Java, and Javascript
  • Also have worked on a Metadata Subscription project to down sync production data from Salesforce org to source repository based on subscription template.
  • Developed playbook and engineering assessment tool to drive engineering excellence for 100+ scrum teams to follow

Consultant

Deloitte USI
05.2017 - 11.2018
  • As part of Sales cloud-based worked upon Permanent leasing application for Westfield Corporation which manages opportunities, centers, and task allocation for shared services.
  • Also worked as Release manager to handle production deployment and run list management and execution for multiple teams

Senior Systems Engineer

Infosys Limited
02.2014 - 05.2017
  • Worked on building product First Apply to apply for credit card using Java and Spring Boot. Worked on building product
  • Developed Collection tracking system(CTS) for banking domain which was customizable for different banks and different portfolios.
  • Responsible for developing POCs, Planning and Requirement Analysis, Design and Coding, Unit, Integration and Regression Testing, Peer Review, Code optimization, Query tuning, Implementation and Support.

Education

B.Tech in Electronics and Communication Engineering -

Rajasthan Technical University, Kota
06.2013

Skills

  • Java/J2EE/Spring
  • Node Js
  • Salesforce Platform/Agentforce/Data Cloud
  • Jenkins
  • Heroku
  • Docker
  • Kubernetes
  • AWS
  • Heroku
  • AI/ML

Accomplishments

  • Best Debutant Award in Infosys Limited
  • Special Mention in innovation category in Hackathon at Salesforce
  • Spot Award in Deloitte Consulting
  • Spot Award in Salesforce

Interests

  • Public Speaking
  • Yoga & Meditation
  • Giving Back

Timeline

Lead Member of Technical Staff

Salesforce.com Inc
04.2022 - Current

Senior Member of Technical Staff

Salesforce India Pvt Ltd
11.2018 - 03.2022

Consultant

Deloitte USI
05.2017 - 11.2018

Senior Systems Engineer

Infosys Limited
02.2014 - 05.2017

B.Tech in Electronics and Communication Engineering -

Rajasthan Technical University, Kota

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Divya Jain