Kirthana Vijay
Plano,TX
Summary
Proven educator and technical specialist, adept in student engagement and behavior management, with a track record of enhancing learning through innovative strategies at ESS. Skilled in C# and SQL-Server 2000, I streamlined collections processes at FamilyCredit Ltd, boosting efficiency. My approach consistently fosters positive outcomes and improved customer satisfaction.
Overview
18
18
years of professional experience
Work History
Substitute Teacher, K-12
ESS
03.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Implemented classroom management techniques to maintain positive learning environment.
Collections Coordinator
FamilyCredit Ltd ( SOCIETE GENERALE GROUP )
12.2006 - 06.2008
- Created customized payment plans to help financially distressed clients meet their obligations and maintain business relationships.
- Increased efficiency of collections processes through streamlining methods, leading to quicker payments and reduced outstanding receivables.
- Optimized the retrieval of outstanding debts by effectively employing persuasive negotiation strategies and consistently upholding a professional approach in all situations.
- Enhanced customer relationships through professional communication and negotiation skills, resolving disputes and ensuring timely payments.
- Leveraged advanced software tools to efficiently manage large portfolios of overdue accounts, prioritizing efforts based on risk assessment and potential impact on cash flow.
Export Documentation Executive
Comex Exports Pvt. Ltd.
03.2006 - 11.2006
- Maintained compliance with international trade regulations by staying current on industry updates and applying necessary changes to internal procedures.
- Enhanced accuracy of export documents by meticulously reviewing and verifying information, leading to a decrease in errors.
- Implemented a tracking system for monitoring shipment statuses, providing real-time updates to sales teams and clients.
- Contributed to the development of standardized documents and templates.
- Implemented efficient organization and filing systems to streamline export documentation processes
- Increased customer satisfaction levels by submitting required export paperwork in a timely manner.
Education
Master of Computer Applications - IT
Bharathidasan University
Trichy, TamilNadu, India06.2007
Skills
- Student Engagement
- Positive Reinforcement
- Multi-Subject Instruction
- Special Needs Support
- Behavior Management
- Web Application (HTML, DHTML, XML)
Timeline
Substitute Teacher, K-12
ESS
03.2024 - Current
Collections Coordinator
FamilyCredit Ltd ( SOCIETE GENERALE GROUP )
12.2006 - 06.2008
Export Documentation Executive
Comex Exports Pvt. Ltd.
03.2006 - 11.2006
Master of Computer Applications - IT
Bharathidasan University
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