MS from UC Berkeley with specialization in Machine Learning & Gen AI (2023 - 2025) focused on Natural Language Processing, Data Visualization, Retrieval Augmented Generation RAG.
An expert in creating & fine tuning prompts that elicits accurate and relevant response from AI models
20+ years of solid Technical Project Manager, Delivery Manager experience in cloud space leading 45+ member team globally, providing solutions in eCommerce, Healthcare, Big Data domains, for large scale systems using Agile methodologies.
Lead global teams and Delivered business critical solutions at Fortune 100 companies like Edison, Optum, Humana, Kaiser Permanente, GE Digital, Verizon, Microsoft eCommerce Store, mlb.com, tickets.com.
Collaborated, Leading Digital Transformation, Cloud & Big Data initiatives for large organizations.
Awarded Best Mentor, Interviewer, Technologist, Contextual Master in North America in TCS (2020, 2021). project turn-around success with a "Can-Do" attitude, positive encouragement & leading from the front.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager
Tata Consultancy Services
11.2016 - 10.2024
Southern California Edison, Irvine, CA [Feb 2024 - Oct 2024]
Project - Google Cloud Policy Implementation
GCPI - Implement Google Cloud Policies as per CIS Benchmark to secure GCP cloud resources.
Lead the auditors team for a secured cloud sign off yearly audit for the organization.
Reviewer of Overall Architecture, defining cloud roadmap, managing client interactions, reviewing overall deliverables at all stages of development & implementation.
Utilizing Prompt Engineering, Github Co-pilot for Code Review.
Optumrx.com, Irvine, CA [Jul 2023 - Nov 2023]
Project - Core Data Strategy
Member Eligibility Model - Providing an overall strategy to support moving to Mongo NoSql database from a Sql database during the Database Modernization process.
Managing the migration from SQL to NoSql DB with multiple cross functional teams.
Humana.com, San Jose, CA [Nov 2021 - Jun 2023]
Project - VBC - Acuity Compass
Value Based Care Model - A multidisciplinary care team which include mental health specialists, social workers, pharmacists, dieticians, educators, psychologists driven by primary care physicians. The idea is to engage patients, help them solve problems and manage their health.
Leading a global engineering team of 40+ associates with 25 onsite Sr. Engineers. Delivery lead on strategic roadmap initiatives, prioritization, scoping engagement with client, mentorship.
Managing PHI & PII Data Processing, Risk profile.
Kaiser Permanente, Pleasanton, CA [Jan 2018 - Dec 2021]
Project - Information Technology Asset Manager/ Micro Focus Asset Manager
Lead a 45+ member Global Engineering team for development and On-time delivery of a multi-year strategic roadmap. Primary client contact for cross-functional Kaiser team for all Requirements, Planning, Grooming of Epics, Solutioning and Architecture.
Lead the implementation and Rollout of ServiceNow Platform migration from legacy Java platform.
SOX Policy 003 - Validated 100's of migration activities, ensured functional accuracy in production.
Eaton - Cleveland, OH, Team Lead [Jan 2018- Dec 2018]
Project - FlashPro Modernization: FlashPro application upgrade to Java 1.8
Lead implementation of SOAP based API to RESTful using Spring Framework, improve code quality, bug resolution using SonarCube scanner.
GE Energy Connections & GE Digital, San Ramon, CA, Team Lead [Nov 2016- Dec 2017]
Project - GHM Tempo App.
Team Lead for 6-member team, for large-scale application for GE Alstom into a Cloud-based application that is designed & developed to record sensor data from multiple transformer units.
Collect sensor data and store the data for each Plant in both Redis & Time Series. Based on real-time analytics the application can make recommendations about sensors that are sending abnormal data. These recommendations enable action to replace a sensor unit, repair an existing unit or predict a fault condition.
Sr. Software Engineer
Primus Software Corp.
05.2013 - 05.2015
Verizon Wireless Inc., Irvine, CA
Project - VerizonWireless.com Site - Feature Development and Business Critical Technical Changes
Built Business Critical features including Single Line Plan Access - Phase1/Phase 2, Pre-Order/Back-Order Device Sales, SiteCatalyst Implementation, Edge-Up capability for Tax calculation and edge up amount.
Performance Tuning on Verizon Wireless e-Commerce website.
Sr. Software Engineer
Digital River, Inc.
04.2012 - 03.2013
Microsoft Cart Services
Project - Microsoft Mobile Store
Capture and Transmit the user navigation and shopping data for mobile users to Microsoft. Designed, developed and launched a user analytics and data processing API.
Synchronoss.com integration - Selling a windows phone with a plan.
Sr. Software Engineer
Tickets.com (MLB)
08.2006 - 03.2012
Major League Baseball (MLB)
Project - Launched ticketing solutions for MLB teams (Giants, Twins)
Participated in design, development & deployment phase as a Senior Software Engineer.
VANOC - (Vancouver Olympics 2010)
Project - Build End to End Ticketing Solution for Winter Olympics 2010
Involved in all phases of VANOC including planning, requirements gathering, conceptualizing, designing, building, testing, integration test, release planning & documentation phases of the project as Sr. Software Engineer.
World Access Ticket Insurance
Project - Integrate Buying Ticket Insurance with a Ticket Platform
Built and launched ticket insurance purchase option with 3rd party service integration for billing and processing.
Auction System (MLB)
Project - Enablement of Auction of MLB event tickets
Built white-labeled, Ticket auction platform where MyTickets users could auction their eligible tickets, capturing a percentage of all proceeds over face value for themselves (and for Tickets.com). Re-wrote front-end capabilities using JSTL libraries.
GPL Mobile Ticketing
Project - E-ticket Feature Development
Built paperless ticketing as a capability at Tickets.com.Built using AJAX with J2EE.
Membership Renewal for patrons (Chelsea Football Team) -
Project - Membership Renewal
Allow existing patrons to renew membership online.
Functional Analyst
Importers Software Services
07.2005 - 07.2006
TradeSense
Project - UPS Trade Management Services
Involved in the Requirements gathering, Analysis, and Design phase of 11 modules, Prepared and reviewed Use Cases, Activity Diagrams, Sequence Diagrams, Data Validation, and GUI screens in various modules.
Education
MS - Data Science
University of California Berkeley
Berkeley, CA
01-2025
Bachelor of Engineering - Electrical Eng. with Honors and Distinction
BBDNITM
01-2002
Skills
Project Management
Agile
SAFe
Miro
Risk Management
Budgeting
Scheduling
Governance
Architecture proposals
Solution presentations
Cross-functional alignment
Risk analysis
Cost analysis
Power BI
Tableau
Generative AI
Writing Technical Prompt
RAG
Langchain
NLP
Data Visualization
Fine Tune Models
AI Agents
Python
SQL
Java
NoSQL
Mongo
GCP
Azure
Azure Devops
Github
Quantifiable Achievements
Achieved 80% reduction in code review time using GenAI (SCE Edison).
Reduced manual reporting effort at Humana by 95% via Power BI dashboards sourced from Azure AppInsights.
Lead the team of auditors handling end-to-end GCP cloud security audit, ensuring compliance with industry standards. Played a key role in identifying risks, streamlining controls, and delivering actionable documentation for executive stakeholders resulting in a successful audit pass and a 50% reduction in time to results announcement.
Lead a 45+ team members, interacting with 9 cross functional teams for a $7M Asset Management project used by All employees of Kaiser Permanente with 99.95% success rate and no major issues reported post-launch.
Data Science Projects
[Jan 2023 - May 2025]
Summarizing Long Patent Documents using Llama 3.2 1 B Instruct Model
Implementing a RAG system using LangChain and Mistral, Cohere as LLM in the chain
Image Classification using Random Forest and Support Vector Machines as machine learning algorithms
Sentiment Analysis of user tweets during COVID 2020-2021 period
Analyzing the impact of social media sentiment on stock returns
Service & Commitment Award (2) - For providing outstanding service to the clients/customers
On the SPOT Award (4) - For providing on SPOT solutions/controlling unforeseen situations.
Contextual Masters - For providing solutions related to application context (SME) in HealthCare domain
Special Initiative Award - For taking initiative in learning new technologies, creating a use case on how to use new technology in an existing application.
CLP Faculty Award - Creating a course & providing mentorship to peers and new hires.
Golden Guru - Awarded Golden Guru for 2 years in a row, for sharing knowledge with other gurus.
North America Talent Development On Spot Award - Spotted by NATD team for mentorship.
Star of The Month - Special award to consistently battle in UAT environment & resolving issues for Go-Live Date.
Service Award - Participating in events such as interviewing candidates.
Star Performer for the Year - Awarded 1 GOOGOL Points for all the cross functional skills.
#MentorMonday - Recognized by the company as a catalyst for Digital Transformation published on Linkedin & Twitter platform in Mentorship program.
Timeline
Senior Manager
Tata Consultancy Services
11.2016 - 10.2024
Sr. Software Engineer
Primus Software Corp.
05.2013 - 05.2015
Sr. Software Engineer
Digital River, Inc.
04.2012 - 03.2013
Sr. Software Engineer
Tickets.com (MLB)
08.2006 - 03.2012
Functional Analyst
Importers Software Services
07.2005 - 07.2006
MS - Data Science
University of California Berkeley
Bachelor of Engineering - Electrical Eng. with Honors and Distinction
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services