Summary
Overview
Work History
Education
Skills
Quantifiable Achievements
Data Science Projects
Websites
Certification
Awards And Accolades
Timeline
Generic

Divya Menghani

San Ramon,CA

Summary

Professional Summary

  • MS from UC Berkeley with specialization in Machine Learning & Gen AI (2023 - 2025) focused on Natural Language Processing, Data Visualization, Retrieval Augmented Generation RAG.
  • An expert in creating & fine tuning prompts that elicits accurate and relevant response from AI models
  • 20+ years of solid Technical Project Manager, Delivery Manager experience in cloud space leading 45+ member team globally, providing solutions in eCommerce, Healthcare, Big Data domains, for large scale systems using Agile methodologies.
  • Lead global teams and Delivered business critical solutions at Fortune 100 companies like Edison, Optum, Humana, Kaiser Permanente, GE Digital, Verizon, Microsoft eCommerce Store, mlb.com, tickets.com.
  • Collaborated, Leading Digital Transformation, Cloud & Big Data initiatives for large organizations.
  • Awarded Best Mentor, Interviewer, Technologist, Contextual Master in North America in TCS (2020, 2021). project turn-around success with a "Can-Do" attitude, positive encouragement & leading from the front.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Manager

Tata Consultancy Services
11.2016 - 10.2024
  • Southern California Edison, Irvine, CA [Feb 2024 - Oct 2024]
  • Project - Google Cloud Policy Implementation
  • GCPI - Implement Google Cloud Policies as per CIS Benchmark to secure GCP cloud resources.
  • Lead the auditors team for a secured cloud sign off yearly audit for the organization.
  • Reviewer of Overall Architecture, defining cloud roadmap, managing client interactions, reviewing overall deliverables at all stages of development & implementation.
  • Utilizing Prompt Engineering, Github Co-pilot for Code Review.
  • Optumrx.com, Irvine, CA [Jul 2023 - Nov 2023]
  • Project - Core Data Strategy
  • Member Eligibility Model - Providing an overall strategy to support moving to Mongo NoSql database from a Sql database during the Database Modernization process.
  • Managing the migration from SQL to NoSql DB with multiple cross functional teams.
  • Humana.com, San Jose, CA [Nov 2021 - Jun 2023]
  • Project - VBC - Acuity Compass
  • Value Based Care Model - A multidisciplinary care team which include mental health specialists, social workers, pharmacists, dieticians, educators, psychologists driven by primary care physicians. The idea is to engage patients, help them solve problems and manage their health.
  • Leading a global engineering team of 40+ associates with 25 onsite Sr. Engineers. Delivery lead on strategic roadmap initiatives, prioritization, scoping engagement with client, mentorship.
  • Managing PHI & PII Data Processing, Risk profile.
  • Kaiser Permanente, Pleasanton, CA [Jan 2018 - Dec 2021]
  • Project - Information Technology Asset Manager/ Micro Focus Asset Manager
  • Lead a 45+ member Global Engineering team for development and On-time delivery of a multi-year strategic roadmap. Primary client contact for cross-functional Kaiser team for all Requirements, Planning, Grooming of Epics, Solutioning and Architecture.
  • Lead the implementation and Rollout of ServiceNow Platform migration from legacy Java platform.
  • SOX Policy 003 - Validated 100's of migration activities, ensured functional accuracy in production.
  • Eaton - Cleveland, OH, Team Lead [Jan 2018- Dec 2018]
  • Project - FlashPro Modernization: FlashPro application upgrade to Java 1.8
  • Lead implementation of SOAP based API to RESTful using Spring Framework, improve code quality, bug resolution using SonarCube scanner.
  • GE Energy Connections & GE Digital, San Ramon, CA, Team Lead [Nov 2016- Dec 2017]
  • Project - GHM Tempo App.
  • Team Lead for 6-member team, for large-scale application for GE Alstom into a Cloud-based application that is designed & developed to record sensor data from multiple transformer units.
  • Collect sensor data and store the data for each Plant in both Redis & Time Series. Based on real-time analytics the application can make recommendations about sensors that are sending abnormal data. These recommendations enable action to replace a sensor unit, repair an existing unit or predict a fault condition.

Sr. Software Engineer

Primus Software Corp.
05.2013 - 05.2015
  • Verizon Wireless Inc., Irvine, CA
  • Project - VerizonWireless.com Site - Feature Development and Business Critical Technical Changes
  • Built Business Critical features including Single Line Plan Access - Phase1/Phase 2, Pre-Order/Back-Order Device Sales, SiteCatalyst Implementation, Edge-Up capability for Tax calculation and edge up amount.
  • Performance Tuning on Verizon Wireless e-Commerce website.

Sr. Software Engineer

Digital River, Inc.
04.2012 - 03.2013
  • Microsoft Cart Services
  • Project - Microsoft Mobile Store
  • Capture and Transmit the user navigation and shopping data for mobile users to Microsoft. Designed, developed and launched a user analytics and data processing API.
  • Synchronoss.com integration - Selling a windows phone with a plan.

Sr. Software Engineer

Tickets.com (MLB)
08.2006 - 03.2012
  • Major League Baseball (MLB)
  • Project - Launched ticketing solutions for MLB teams (Giants, Twins)
  • Participated in design, development & deployment phase as a Senior Software Engineer.
  • VANOC - (Vancouver Olympics 2010)
  • Project - Build End to End Ticketing Solution for Winter Olympics 2010
  • Involved in all phases of VANOC including planning, requirements gathering, conceptualizing, designing, building, testing, integration test, release planning & documentation phases of the project as Sr. Software Engineer.
  • World Access Ticket Insurance
  • Project - Integrate Buying Ticket Insurance with a Ticket Platform
  • Built and launched ticket insurance purchase option with 3rd party service integration for billing and processing.
  • Auction System (MLB)
  • Project - Enablement of Auction of MLB event tickets
  • Built white-labeled, Ticket auction platform where MyTickets users could auction their eligible tickets, capturing a percentage of all proceeds over face value for themselves (and for Tickets.com). Re-wrote front-end capabilities using JSTL libraries.
  • GPL Mobile Ticketing
  • Project - E-ticket Feature Development
  • Built paperless ticketing as a capability at Tickets.com.Built using AJAX with J2EE.
  • Membership Renewal for patrons (Chelsea Football Team) -
  • Project - Membership Renewal
  • Allow existing patrons to renew membership online.

Functional Analyst

Importers Software Services
07.2005 - 07.2006
  • TradeSense
  • Project - UPS Trade Management Services
  • Involved in the Requirements gathering, Analysis, and Design phase of 11 modules, Prepared and reviewed Use Cases, Activity Diagrams, Sequence Diagrams, Data Validation, and GUI screens in various modules.

Education

MS - Data Science

University of California Berkeley
Berkeley, CA
01-2025

Bachelor of Engineering - Electrical Eng. with Honors and Distinction

BBDNITM
01-2002

Skills

  • Project Management
  • Agile
  • SAFe
  • Miro
  • Risk Management
  • Budgeting
  • Scheduling
  • Governance
  • Architecture proposals
  • Solution presentations
  • Cross-functional alignment
  • Risk analysis
  • Cost analysis
  • Power BI
  • Tableau
  • Generative AI
  • Writing Technical Prompt
  • RAG
  • Langchain
  • NLP
  • Data Visualization
  • Fine Tune Models
  • AI Agents
  • Python
  • SQL
  • Java
  • NoSQL
  • Mongo
  • GCP
  • Azure
  • Azure Devops
  • Github

Quantifiable Achievements

  • Achieved 80% reduction in code review time using GenAI (SCE Edison).
  • Reduced manual reporting effort at Humana by 95% via Power BI dashboards sourced from Azure AppInsights.
  • Lead the team of auditors handling end-to-end GCP cloud security audit, ensuring compliance with industry standards. Played a key role in identifying risks, streamlining controls, and delivering actionable documentation for executive stakeholders resulting in a successful audit pass and a 50% reduction in time to results announcement.
  • Lead a 45+ team members, interacting with 9 cross functional teams for a $7M Asset Management project used by All employees of Kaiser Permanente with 99.95% success rate and no major issues reported post-launch.

Data Science Projects

[Jan 2023 - May 2025]

  • Summarizing Long Patent Documents using Llama 3.2 1 B Instruct Model
  • Implementing a RAG system using LangChain and Mistral, Cohere as LLM in the chain
  • Image Classification using Random Forest and Support Vector Machines as machine learning algorithms
  • Sentiment Analysis of user tweets during COVID 2020-2021 period
  • Analyzing the impact of social media sentiment on stock returns

Certification

  • PySpark (2021)
  • Big Data Hadoop & Spark Developer (2019)
  • Certified MongoDB JAVA Developer
  • Certified MongoDB DBA
  • Sun Certified Java Professional (SCJP 1.4)
  • Sun Certified Web Component Developer (SCWCD)

Awards And Accolades

  • Service & Commitment Award (2) - For providing outstanding service to the clients/customers
  • On the SPOT Award (4) - For providing on SPOT solutions/controlling unforeseen situations.
  • Contextual Masters - For providing solutions related to application context (SME) in HealthCare domain
  • Special Initiative Award - For taking initiative in learning new technologies, creating a use case on how to use new technology in an existing application.
  • CLP Faculty Award - Creating a course & providing mentorship to peers and new hires.
  • Golden Guru - Awarded Golden Guru for 2 years in a row, for sharing knowledge with other gurus.
  • North America Talent Development On Spot Award - Spotted by NATD team for mentorship.
  • Star of The Month - Special award to consistently battle in UAT environment & resolving issues for Go-Live Date.
  • Service Award - Participating in events such as interviewing candidates.
  • Star Performer for the Year - Awarded 1 GOOGOL Points for all the cross functional skills.
  • #MentorMonday - Recognized by the company as a catalyst for Digital Transformation published on Linkedin & Twitter platform in Mentorship program.

Timeline

Senior Manager

Tata Consultancy Services
11.2016 - 10.2024

Sr. Software Engineer

Primus Software Corp.
05.2013 - 05.2015

Sr. Software Engineer

Digital River, Inc.
04.2012 - 03.2013

Sr. Software Engineer

Tickets.com (MLB)
08.2006 - 03.2012

Functional Analyst

Importers Software Services
07.2005 - 07.2006

MS - Data Science

University of California Berkeley

Bachelor of Engineering - Electrical Eng. with Honors and Distinction

BBDNITM