Divya Prakash
Bangalore
Summary
Strategic and results-driven operations professional with 8 years of experience across procurement, vendor management, logistics, and financial operations. Adept at leading teams, streamlining processes, and ensuring compliance in cross-border environments. Currently serving as Assistant Manager at EXL Service, managing procurement delivery and operational functions for global clients. Certified in Lean Six Sigma Green Belt and SAP FICO, with a proven ability to scale operations, mentor teams, and deliver measurable efficiency gains. Seeking to contribute as Chief Operating Officer at Australian Procurement Group (APG).
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
EXL Service
01.2024 - Current
- - Lead procurement and service delivery teams for global clients, driving process efficiency and compliance.
- - Implemented workflow automation aligned with business KPIs, improving turnaround times.
- - Strengthened vendor relationships, ensuring on-time fulfilment and international compliance.
- - Mentored and coached associates, fostering a high-performance, collaborative culture.
Finance Associate
Coinswitch
09.2021 - 09.2023
- - Oversaw vendor payments and reconciliations within procurement-related finance operations.
- - Partnered with suppliers and internal teams to ensure compliance with contracts and regulations.
Senior Process Executive
Infosys
01.2020 - 08.2020
- - Coordinated global procurement and logistics transactions with a focus on compliance.
- - Designed and implemented risk controls aligning with international trade standards.
- - Provided operational oversight for invoice processing and vendor relationship management.
Senior Process Associate
Accenture
04.2017 - 04.2019
- - Delivered procurement and sourcing support for multinational clients.
- - Collaborated with cross-border teams, ensuring accuracy in import/export documentation.
- - Supported client process transitions, contributing to scalability and smoother handovers.
Transaction Processing Associate
Concentrix
07.2015 - 04.2017
- - Managed procurement support operations, ensuring compliance and accuracy.
- - Supported senior managers in optimizing workflows and documentation.
- - Built strong foundations in supply chain and procurement practices.
Education
Bachelor of Commerce -
AISECT University
01.2018
Skills
- Procurement & Supplier Management
- Logistics & Trade Compliance
- Operational Leadership & Team Development
- Cross-Border Service Delivery
- Process Improvement & KPI Management
- ERP & Workflow Automation (SAP FICO, Advanced Excel)
- Risk & Compliance Oversight
- Client & Stakeholder Management
Certification
- Lean Six Sigma Green Belt Certified
- SAP FICO
Additional Note
I bring strong leadership, procurement, and operational expertise with proven adaptability. With the right orientation or short training specific to APG’s systems, I can quickly align and deliver measurable outcomes for your organization.
Timeline
Assistant Manager
EXL Service
01.2024 - Current
Finance Associate
Coinswitch
09.2021 - 09.2023
Senior Process Executive
Infosys
01.2020 - 08.2020
Senior Process Associate
Accenture
04.2017 - 04.2019
Transaction Processing Associate
Concentrix
07.2015 - 04.2017
Bachelor of Commerce -
AISECT University
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