DIVYA SUNDARESAN
Orlando,FL
Summary
Experienced Agile Product Owner and Business Analyst with over 14 years of expertise driving the end‑to‑end lifecycle of innovative digital products. Proven ability to define product vision, develop strategic roadmaps, and align cross‑functional teams to deliver customer‑focused solutions that achieve business objectives. Proficient in agile methodologies, user research, market analysis, and data‑driven decision‑making. Skilled at translating business needs into technical requirements, prioritizing features to maximize ROI, and managing successful product launches. Experienced in leading large‑scale, high‑complexity product ecosystems, optimizing workflows across diverse user groups, and modernizing platforms through scalable, API‑driven solutions. Demonstrated track record of delivering impactful products that drive user engagement, operational efficiency, and organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Product Manager
Anywhere Real Estate Inc
Orlando, Florida
03.2025 - Current
- Strengthened platform security by driving MFA enforcement, eliminating direct login pathways, and aligning systems with modern authentication standards.
- Led security and compliance remediation initiatives, ensuring the platform met evolving audit, governance, and regulatory expectations.
- Modernized legacy workflows by introducing API‑driven integrations that automated operational processes and reduced manual effort across teams.
- Championed enhancements to concierge and service‑tier experiences, contributing to differentiated, premium‑level offerings for high‑value users.
- Collaborated closely with engineering and design teams in Agile/Scrum environments, ensuring iterative delivery, rapid feedback cycles, and continuous improvement.
- Led end‑to‑end product strategy and execution across complex digital ecosystems, driving scalable, user‑centric solutions in high‑volume environments.
Owned and prioritized product backlogs, defining clear requirements, acceptance criteria, and release scope to support multiple concurrent workstreams.
Product Owner
LTIMindtree
01.2024 - 01.2025
- Co-create the product vision and product strategy with a product manager for an airline client, tied to portfolio goals.
- Skilled at defining product vision, aligning stakeholders, and delivering customer-centric solutions that achieve business outcomes.
- Develop a product roadmap prioritizing initiatives based on business goals, user feedback, and market trends and manage the backlog.
- Facilitated negotiations with senior stakeholders to balance competing priorities, delivering solutions that aligned with both business objectives and customer expectations using MoSCoW technique.
- Facilitated alignment between stakeholders and technical teams to ensure delivery of solutions aligned with business objectives and effectively set priorities QOQ.
- Directed initiatives across multidisciplinary teams, leading to additional revenue through partnerships and ancillary services.
- Contributed to the CIAM (Customer Identity and Access Management), Single Sign-on (SSO) initiatives, enhancing secure and seamless user authentication.
- Analyzed existing loyalty systems and processes, identified gaps, and recommended improvements ensuring customer retention and satisfaction.
- Enhanced product quality for the loyalty program, carefully considering customer experience, operational efficiency, and revenue generation goals.
- Conducted stakeholder interviews to understand user needs and preferences for loyalty initiatives and PCI DSS regulatory compliance for the website.
Product Owner
LTIMindtree
10.2021 - 12.2023
- Collaborated on PI planning for a real estate client to maintain a backlog supporting business needs with stakeholders and tech leads for a B2B site for internal relocation and an LMS website redesign.
- Partnered with fellow Product Owners to develop and maintain the product backlog, epics, enhancements, features, and user stories.
- Facilitated stakeholder collaboration through user interviews and usability tests to define product requirements, user flows, and wireframes for LMS website redesign.
- Spearheaded go-to-market strategy with the marketing team for the release of the B2B relocation website.
- Collaborated with the engineering and design teams to launch features defined in the product roadmap.
- Coordinated issue resolution process to ensure closure, post-production deployment.
- Created comprehensive user guides to facilitate system use for stakeholders using content management system.
- Streamlined sprint planning and retrospective ceremonies with multiple teams.
Sr. Business Analyst
LTIMindtree
05.2017 - 08.2019
- For a car rental client, collaborated with various teams to implement product launches for split payment during reservations and implementation of additional ancillary products.
- Conducted stakeholder interviews to understand user needs and preferences for adding additional ancillary products.
- Owned the end-to-end lifecycle of a product, from ideation, development, to launch, and optimization.
- Collaborated with IT teams on the development of features based on business requirements.
- Ensured development efforts adhered to defined requirements and design specifications, maintaining alignment with project objectives.
- Managed session facilitation to understand technical intricacies for future sprint planning.
- Ensured seamless execution of sprints by managing all phases from requirements gathering to testing and delivery.
Business Analyst
LTIMindtree
10.2016 - 05.2017
- Coordinated and facilitated workshops for a supply chain client to define the product vision from stakeholders, product managers, and quality managers, and translated high-level goals into actionable initiatives for cross-functional teams.
- Developed detailed product and sprint backlogs for development modules.
- Organized regular 'three amigos' meetings to detail N-2 stories.
- Engaged in daily scrum meetings.
- Ensured acceptance and validation of user stories by setting completion standards.
- Led post-harvest and sprint retrospectives to gather team feedback on start-stop-continue categories.
Education
Bachelor of Engineering - Computer Science
SRM University
Chennai01.2010
Skills
- Stakeholder relationship management
- Key relationship development
- Scrum expertise
- Roadmap development
- Building product OKRs
- Effective product backlog management
- Operational workflow orchestration - Mondaycom
- Cross‑functional collaboration
- Proficient in CMS – Confluence
- Collaboration tools – Miro
- Product management software – Jira
- Agile frameworks – SAFe, Scrum
- Program Increment (PI) planning
Proposal writing and client solutions
- Contributed to a proposal for real estate client regarding a B2B relocation application addressing specific needs and objectives.
- Contributed to the creation of a plan for utilizing Open AI – ChatGPT.
- Streamlined client query management.
- Recommended use of ChatGPT for efficient query management.
- Recommended phased strategy.
- Optimized chat window by pre-loading most frequent queries.
- Streamlined query resolution with seamless call center and concierge integration.
- Recommended implementing a dashboard to produce metrics on frequently asked questions and keywords.
- Incorporated natural language processing to extract actionable insights from reviews.
Certification
- Certified Scrum Product Owner
Languages
English
Full Professional
Domains
- Travel, Transport and Hospitality
- Real Estate and Relocation
Timeline
Product Manager
Anywhere Real Estate Inc
03.2025 - Current
Product Owner
LTIMindtree
01.2024 - 01.2025
Product Owner
LTIMindtree
10.2021 - 12.2023
Sr. Business Analyst
LTIMindtree
05.2017 - 08.2019
Business Analyst
LTIMindtree
10.2016 - 05.2017
Bachelor of Engineering - Computer Science
SRM University