Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Executive Assistant, Manager, and Administrative Professional skilled at offering high-level support to senior-level staff. Dependable and driven, with exceptional communication and organization skills.
Hi, I’m
Divya Za
Portland,OR
Summary
Overview
6
years of professional experience
Work History
GuildWorks
Executive Assistant/Business HR Manager
02.2022 - Current
Job overview
- Primary point of contact for clerical, administrative, and accounting data entry
- Maintain all confidential files, records, and communications, both internal and external, with high level of accuracy and discretion
- Manage executive calendars, schedule meetings and appointments and coordinate travel arrangements
- Head of recruitment and hiring for entire company
- Facilitate orientation and onboarding for incoming staff
- Screen calls and emails and initiate actions to respond or direct messages for managers
- Complete bi-monthly payroll for 30+ employees
- Administer and manage salaries, benefits, and raises for staff
- Manage mail and both incoming and outgoing correspondence
- Manage employee disputes by employing conflict resolution techniques
- Monitor and handle employee claims involving performance-based and harassment incidents, as well as workers compensation
The Shiners Cleaning Company
Operations Manager
11.2020 - 01.2022
Job overview
- Devised processes to boost long-term business success and increase profit levels.
- Created, coordinated, and managed schedules for 15-20 employees
- Created, coordinated, and managed bookings for hundreds of clients
- Reviewed all timesheets and effectively invoiced clients with Quickbooks
- HR management and management of all staff; coaching and support to ensure retention of staff
- Set, enforced, and optimized internal policies
- Recruiting, hiring, and training of team members
- Effectively responding to client complaints and ensuring their satisfaction
Alma Birth Center
Postpartum Midwife
09.2017 - 08.2019
Job overview
- Managed birth center clients solo during 9 hour shifts (up to 4 families)
- Checked vital signs, managed comfort levels and monitored health of mothers after birth
- Checked vital signs of newborns and monitored safety
- Promoted benefits of breastfeeding and offered education on proper positioning, latching, and breast care
- Provided healthcare information and educational resources to new parents
Education
Birthingway College of MidwiferyPortland, OR
Bachelor of Science from Bachelor in The Science of Midwifery
06.2016
University Overview
Skills
- Executive Support
- Office Administration
- Conflict Management
- Human Resources Management
- Logistics and Schedule Management
- Recruitment and Hiring
- Training Management
- Communication
- Decision Making
Timeline
Executive Assistant/Business HR Manager
GuildWorks
02.2022 - Current
Operations Manager
The Shiners Cleaning Company
11.2020 - 01.2022
Postpartum Midwife
Alma Birth Center
09.2017 - 08.2019
Birthingway College of Midwifery
Bachelor of Science from Bachelor in The Science of Midwifery