DIVYA BHARATHI PRODDATUR

* Performed accurate data entry for patient demographics, insurance details, authorizations, and referral documentation.
* Scheduled diagnostic imaging appointments (CT, MRI, X-ray, Ultrasound) based on provider orders and protocol requirements.
* Managed daily worklists, ensuring all orders, missing information, and pending updates were completed on time.
* Served as the digital lead, overseeing upload and verification of medical records, physician orders, and scanned documents.
* Communicated with providers, clinics, and patients to collect missing information and ensure complete documentation.
* Maintained HIPAA compliance and protected confidential patient information.
* Handled high call volumes with professionalism and accuracy.
* Assisted with quality checks, document tracking, and data correction to minimize workflow errors.

• Greeted and checked in patients in a professional and courteous manner, resulting in a high level of patient satisfaction.
• Scheduled appointments, verified insurance, and collected patient copays.
• Ensured HIPAA compliance by maintaining patient confidentiality.
• Entered patient demographic and insurance information into the electronic health record (EHR) system.
• Assisted with administrative tasks, including filing and faxing documents.
• Maintained patient records, including updating patient information and document filing.

• Greeted customers and assisted them with their shopping needs.
• Maintained a clean and organized store, including restocking shelves and arranging displays.
• Assisted with inventory management by counting stock and replenishing products.

• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Communicated with patients to collect prescription information and assist with medication-related inquiries.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient details.