Divyam Bhandari
North Attleboro,MA
Summary
A medical professional who is devoted, well-organized, meticulous, and goal-oriented; possesses an in-depth understanding of clinical responsibilities and procedures, as well as medical terminology; and possesses outstanding communication abilities and an exceptional attention to detail. Proficient physical prowess and endurance are necessary to execute the critical duties. An exceptional strategist with a solid track record of leadership, team development, and conflict resolution. Effective management abilities were exhibited, resulting in increased workplace productivity and performance. Proficient, empathetic, and diligently educated, with significant practical expertise gained in a clinical environment. Capable of collaborating with physicians, nurses, and healthcare agencies to provide patients with comprehensive care. Employee who is exceptionally motivated and eager to undertake new challenges. outstanding work ethic, flexibility, and rapport with others. I am skilled at working independently and efficiently acquiring new abilities.
Overview
1
1
Certification
Work History
Clinical Instructor
Health Training Center
North Attleboro, MA
2020 - 2021
- I sought to ascertain learners' comprehension of course material by facilitating group discussions.
- Led performance evaluations of trainees and provided constructive criticism regarding areas that required enhancement.
- Employing a variety of software platforms and multimedia tools, we developed course materials for online instruction.
- Assisting trainees with best practices pertinent to their respective job responsibilities.
- During classes,monitored the progress of the students and modified instruction as necessary to optimize learning outcomes.
- Responsible for the organization and maintenance of attendance, grade, evaluation, and other pertinent training session records.
- Assessed the efficacy of training programs through the collection of participant feedback and the implementation of necessary adjustments.
- I ensured a conducive learning environment by employing and maintaining effective classroom management techniques.
- Provide students with guidance regarding career paths that align with their interests or skill sets.
- I consistently ensured adherence to safety regulations during the entire duration of training programs.
- Generated progress reports for students in each course provided by the institution.
- Promoted and facilitated frank dialogue among students while maintaining a professional tone in all discussions.
- Evaluated the needs for training and developed efficient lesson plans. I complied with the prescribed course outline, which included medical terminology, EKG, clinical, and phlebotomy.
- Responsible for maintaining an accurate inventory of training materials and supplies and submitting purchase requests to achieve this.
- Constructed physical copies of training materials, summaries of modules, videos, and presentations.
- By offering constructive feedback and positive reinforcement, one maintained the motivation of the trainees.
Certified Medical Assistant
Compass Medical
Taunton, MA
2020 - 2020
- Performed a variety of clinical and administrative tasks that helped maintain organization and kept the facility running smoothly
- Duties included scheduling appointments, answering calls, solving patients' questions, taking patients' medical history, and updating patient records
- Performed a variety of clinical tasks and work under the direct supervision of registered nurses and physicians. Documented patient records
- Coordinating office activities, greet patients, checking patients in and out
- Recorded patients' vital signs, documenting, and updating changes in medical conditions
- Collected samples and send them for testing
- Prepped exam rooms for procedures and assisted practitioners with procedures
- Monitored and documented patient symptoms, allergies, past medical history, family history before clinician examines
- Performed various tests in office setting
- Provided compassionate patient care and assistance during visits
- I have administered medications and injections under the direction of supervising physicians..
Certified Medical Assistant
Tristan Medical Enterprise
North Attleboro, MA
2019 - 2019
- Coordinated with all hospital and, levels, including doctors and nurses, to ensure healthcare needs were being addressed
- Monitor patients follow-up scheduled
- Knowledge of EMR Athena
- Collaborate with doctors and other Nurse Practitioners and refer patients to a specialist as needed
- Performed DOT physical paperwork and adequately documenting it online with state and federal
- Did perform blood draw, knowledge of procedures and technique
- Administered Immunizations
- Recorded all patient information and care administered to ensure accuracy
- Monitored patient status with routine checks
- Did perform different office procedures – Ekg, urine dipstick, urinalysis, urine pregnancy test, nebulization, pap smear, vaginal probe, wound care dressings, sterile procedures, DME supply, authorization for medicines, and radiological procedures
- Easy to adapt, believe in teamwork, very attentive to details.
Certified Medical Assistant
Norton Medical Center
Norton, MA
2015 - 2019
- Completed patient history, vitals check, confirmed meds, allergies, clinical lists update, and updating the flowsheet.
- Managed patient care in collaboration with doctors and other staff
- Provided patient continuity of care
- Handled incoming and outgoing calls from patients to resolve any issues
- Handle and process requirements that may affect workload balance
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Ability to analyze and problem-solving capability
- Contributed to office operations by triaging patients by severity of medical complaint.
- Vaccine Coordinator for state and private vaccines
- Managing temperature data logger and reporting to the state
- Managed ordering and transfer of vaccine to different sites
- Nurse Visits- Administering vaccines to Pediatric and Adult patients
- Managed flu clinic
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Performed different office procedures – Ear cleaning, EKG, Wound Care, and Dressing, Assisting with PAP Smears and Probes, Nebulizer set up, Medication administration, Flu Testing, and Strep testing, Urine Pregnancy Testing and Urine Dips for Urinalysis, Fingerstick for blood glucose, Eye exam, Sterile Procedures
- Labeled and completed lab requisitions using ICD and CPT coding.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Administering injections, medications
- Phlebotomy, Centrifuge machine operation, and configuration
- Putting refill requests
- Verifying medications with pharmacy
- Obtained Prior Authorizations for medications, radiology testing such as MRI, CT, PET Scan, Ultrasound
- Obtained Prior Authorization for Cardiology procedure such as Echocardiogram
- Processing insurance referral, creating a patient code generator for the patient portal
- Check MassPat for the providers.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Medical Assistant
Armistice Urgent Care
Pawtucket, RI
2013 - 2015
- Did clinical and administrative work under the direction of physicians
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Explained treatment procedures, medications, diets, and physicians' instructions to patients
- Verified patient information by interviewing patients, recording medical history, and confirming the visit's purpose to prepare/update patient charts and insurance information
- Recorded medical history, took vitals, administered injections, and urinalysis
- Collected samples from patients for laboratory testing purposes.
- EKG
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Junior Resident
RML Hospital
New Delhi, India
2009 - 2010
- Trained to diagnose and treat patients
- Provided medical care by doing examinations, treatment, and therapeutic plan and keeping track of patient progress
- Maintained a safe, healthy work environment by establishing and following standards, procedures, and complying with legal regulations
- Worked in the emergency department and Plastic surgery
- Did work with acute emergency cases in the emergency department under the supervision of physicians and senior residents
- Wrote a detailed history and physical examination on all patients admitted to the ward and the ICU as directed by the senior resident
- Formulated a care plan for the patient that includes the management plan, educational plan, and orders
- Assessed all patients and presented each patient, showing an understanding of the underlying disease, diagnosis, differential diagnosis, the care plan, and the diagnosis's ultimate implications
- Wrote admission notes and orders, care plans for the patient
- Collected blood samples from the patient before the morning rounds
- Demonstrated organizational skills in the presentation of patients
- Total care for patients, including daily examinations, education of each patient, writing daily notes, requesting consultations, and acted as the patient's advocate
- Made sure that the senior resident is aware of any changes in the patients' status, including any abnormal findings
- Completed the pre-operative work-up with consent, including risks, benefits, alternatives with risk, and benefits
- Discharge planning, including discharge notice and advanced directive at the time of admission with guidance from the senior resident
- Followed standards, procedures, and complying with legal regulations
- Demonstrated good interpersonal interaction with peers, staff, patients, and their families and regularly communicated with patients and family.
Junior Resident
Bhandari Diagnostics
Jalandhar, India
2008 - 2008
- Performed procedures under the supervision of a physician and assisted with the sonography room set-up
- Conducted examinations to inform about appropriate procedures
- Confer with medical professionals regarding image-based diagnoses
- Evaluated medical information to determine patients' risk factors, such as allergies to contrast agents, or to make decisions regarding procedures' appropriateness
- Documented, the performed, interpreted, or outcomes of all procedures performed
- Monitored procedures
- Explained the processes, risks, benefits of the procedures
- Communicated examination results to referring physicians, patients, or families.
Education
ABSN - Nursing
01-2022
Some College (No Degree) -
01-2020
- College Coursework in Nutrition
- Growth & Development.
- Biostatistics.
- Anatomy & Physiology 2.
- Microbiology.
01-2020
- Coursework in Abnormal Psychology.
- Anatomy & Physiology 1.
- Anatomy & Physiology Lab 1.
- Anatomy & Physiology Lab 2.
- General Chemistry 1 & Lab
Some College (No Degree) -
01-2020
- Coursework in Microbiology Lab.
Professional Medical Assistant Degree -
01-2013
Externship -
01-2013
MBBS - Bachelor of Science
01-2009
- Manipal, Karnataka, India Studies Abroad on Bachelor of Medicine and Bachelor of Surgery.
Skills
- Licensed RN, AAMA, CPR, and BLS certified Knowledge of OSHA and CLIA
- Proficient in Microsoft Office
- Fluent in English and Hindi
- Appointment Scheduling
- Patient Check-Ins
- Call Triaging
- EMR Systems
- Meditech, Athena, Centricity, and e-Clinical EMR use
- Electronic Health Records Management
- Medical Records Management
- Team Coordination
- SBAR Communication
- Strong medical ethics
- Compassion and empathy
- Cultural competent
- Patient Assessments
- Data Collection: history taking, vitals checks, confirmed medications, allergies, clinical list updates, and updating the flowsheet, Chart Updating
- Physical Assessments
- Patient Monitoring
- Patient Evaluation
- Emotional Awareness
- Health Promotion
- Professional Bedside Manner
- ADL Assistance
- Mobility Assistance
- Body mechanics knowledge
- Direct and indirect patient care
- Patient Care: Excellent care, outstanding patient care, continuous quality improvement, time management
- Direct and indirect patient care
- Patient Care: Excellent care, outstanding patient care, continuous quality improvement, time management
- VFC Compliance
- Vaccine Coordinator for state and private vaccines Managing the temperature data logger and reporting to the state Managed the ordering and transfer of vaccines to different sites
- Immunization Skills: Administering vaccines to pediatric and adult patients Managed the flu clinic
- Medication Administration: administered injections by IM, ID, SC, and medications to the patients
- Phlebotomy, centrifuge machine operation, and configuration
- Patient reaction monitoring
- Performed different office procedures: ear cleaning, EKG, wound care, and dressing Assisting with PAP smears and probes, nebulizer set up, medication administration, flu testing and strep testing, urine pregnancy testing, and urine dip for urinalysis, Fingerstick for blood glucose, eye exam, catheterization, and sterile procedures, Drug screen specimen collection
- Putting refill requests Verifying medications with the pharmacy
- Check MassPat for the providers
- Obtained prior authorizations for medications and radiology testing such as MRI, CT, PET scan, and ultrasound
- Obtained prior authorization for cardiology procedures such as echocardiograms
- Processing insurance referrals and creating a patient code generator for the patient portal
- Follow-Up Calls: Calling patients with their lab results and scheduling patients for our patients as well as specialty offices Completing transportation forms Setting up with VNA services and communicating with them regarding patient care
- Completed forms for CPAP, wheelchairs, diabetic supplies, and school forms for patients
- Discharging patient
- Sanitation: Perform preventive maintenance on all equipment
- Supply restocking: ordering and stocking medical supplies for the office
- Patient satisfaction and process improvement
Certification
- BSN, RN
- AAMA
- BLS
Languages
English
Full Professional
Hindi
Full Professional
Affiliations
· Volunteered for blood donation, pulse polio immunization in India.
· Volunteering with charitable foundation "Give India" to serve the underserved children with food, clothing, medicines. Participating in the mid-day meal program.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Clinical Instructor - Health Training Center
2020 - 2021
Certified Medical Assistant - Compass Medical
2020 - 2020
Certified Medical Assistant - Tristan Medical Enterprise
2019 - 2019
Certified Medical Assistant - Norton Medical Center
2015 - 2019
Medical Assistant - Armistice Urgent Care
2013 - 2015
Junior Resident - RML Hospital
2009 - 2010
Junior Resident - Bhandari Diagnostics
2008 - 2008
Northeastern University - ABSN, Nursing
University of Rochester - Some College (No Degree),
MGH Institute of Health Professions - ,
MCPHS University - Some College (No Degree),
The Salter School - Professional Medical Assistant Degree,
Armistice Urgent Care - Externship,
Kasturba Medical College - MBBS, Bachelor of Science
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