Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Divyesh A. Dabhi

Divyesh A. Dabhi

Debary,FL

Summary

Proven sales leader with 5+ years of experience driving revenue growth, managing client relationships, and aligning business needs with high-impact solutions. Skilled in consultative selling, strategic planning, and team leadership, with a strong ability to close deals, build lasting partnerships, and adapt quickly in competitive markets. Results-oriented, relationship-driven, and ready to exceed goals in high-performance sales environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mortgage Loan Originator

The Mortgage Firm
10.2020 - Current
  • Consistently closed an average of 4–5 loans per month, generating $15M/year in volume over the past 4 years.
  • Originated and managed residential and investment loans from application to closing, ensuring seamless borrower experiences.
  • Built and maintained referral relationships with realtors, financial advisors, CPAs, attorneys, and past clients through 50+ weekly outreach calls.
  • Led personalized marketing strategies via social media, email campaigns, flyers, sponsored events, and CRM (Surefire) to grow pipeline.
  • Collaborated with underwriters to troubleshoot and resolve application issues quickly and accurately.
  • Cultivated business with investors through networking, events, client dinners, and sports outings to strengthen long-term relationships.
  • Partnered with sales agents, financial planners, and accountants to cross-sell services and generate new opportunities.

BNY Mellon Pershing

Senior Analyst, Business Technology Liaison
10.2022 - Current
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Identified and resolved problems through root cause analysis and research.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Monitored compliance and filing requirements in conjunction with staff and management.
  • Cultivated relationships with industry leaders and within company to share tips and information.
  • Researched and adopted new technologies to add value to existing offerings.
  • Conducted system analysis and implementation to maintain and improve computer systems.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Tested new software and hardware prior to deployment.
  • Assisted in development of system security protocols.

Personal Banker

SunTrust now Truist
04.2018 - 10.2020
  • Utilized resources to conduct effective consultative client conversations
  • Brought in $750K in new money, $600K in Lending per month & referred 10 people per week to business partners to attain more business
  • Build strong relationship with business owners
  • Providing financial solutions that meet client needs such as deposit and credit and including all product and service lines
  • Referring to other lines of business partners for additional business growth opportunities
  • Partners include, but are not limited to Financial Advisor, Residential mortgages, Trust, Wealth, Business Banking, Treasury
  • Services, and Merchant Services
  • Focuses on all client segments serviced through retail Branch Banking network
  • Branch teammate and client referrals
  • Building a strong relationship with clients to cater to their needs
  • Using branch book of business for opportunities
  • Outbound/Inbound calling, outbound calling 30 dials a day
  • Organizing clients details, setting appointments, and task in Microsoft Outlook

Sales Representative → Assistant Manager → Store M

T-Mobile
05.2016 - 04.2018
  • Promoted 2x in under 2 years from Sales Representative to Store Manager based on performance, leadership, and results.
  • Led transformation of underperforming store, increasing monthly revenue from $7K to $23K and raising national ranking from #235 to Top 10 in just 4 months.
  • Hired, trained, and managed high-performing teams, fostering a culture of customer focus, sales excellence, and accountability.
  • Delivered tailored product recommendations and hands-on tech demonstrations to support customer decisions across in-store, online, and care channels.
  • Ensured smooth daily operations including scheduling, inventory control, and team motivation to consistently exceed company targets.
  • Coached team on T-Mobile’s products, services, and promotions while modeling empathetic, solution-driven customer service.
  • Sourced and developed talent, implemented training programs, and maintained high standards of store presentation and performance.
  • Regularly identified small business leads and partnered across departments to enhance customer experience and drive growth.

Sales Consultant

AT&T
05.2014 - 04.2016
  • Improving customer satisfaction and helping clients purchase the product that suits their needs and preferences
  • Fully understanding, acceptance and execution of AT&T Retail Promise
  • Meet and exceed assigned goals for customer experience and reputation, sales and service, revenue, and productivity
  • Maintaining a firm relationship with customers
  • Attend weekly personnel training/educational sessions
  • Review Customer Feedback Tool daily
  • Escalate appropriately any billing or service issues
  • Demonstrate AT&T products to clients

Education

Associate - Arts, Business

Florida State College at Jacksonville
Jacksonville, Florida

Skills

  • High-Ticket Sales & Revenue Growth
    Territory Management & Client Acquisition
  • Account Management & Client Retention
  • CRM Tools (Surefire, Salesforce-like platforms)
  • Digital & In-Person Marketing Strategy
    Pipeline Development & Lead Generation
  • Cross-Functional Collaboration
  • Leadership & Team Development
  • Financial & Product Consultative Selling
  • Public Speaking & Relationship Cultivation

Accomplishments

  • Generated $15M+ in annual loan volume over the past 4 years by consistently closing 4–5 mortgage loans per month.
  • Transformed an underperforming retail store, increasing monthly revenue from $7K to $23K and raising the store’s national ranking from #235 to Top 10 within just 4 months as Store Manager.
  • Built and maintained a high-converting referral network by making 50+ weekly outreach calls to realtors, CPAs, attorneys, and financial advisors.
  • Launched and executed multi-channel marketing campaigns using social media, email blasts, CRM (Surefire), and event sponsorships to generate new business.

Certification

Agile & Palm model

Languages

Gujarati
Native or Bilingual
Hindi
Professional Working

Timeline

BNY Mellon Pershing

Senior Analyst, Business Technology Liaison
10.2022 - Current

Mortgage Loan Originator

The Mortgage Firm
10.2020 - Current

Personal Banker

SunTrust now Truist
04.2018 - 10.2020

Sales Representative → Assistant Manager → Store M

T-Mobile
05.2016 - 04.2018

Sales Consultant

AT&T
05.2014 - 04.2016

Associate - Arts, Business

Florida State College at Jacksonville

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