Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diwaldy Rafael Matos

Queens,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Logistics Manager

Do & Co
03.2022 - Current
  • Maintaining the standard of the company through planning and managing logistics, planning routes, and tracking the quality and quantity of goods.
  • Collaborate with team members to assess and respond to warehouse issues
  • Develop a rapport with colleagues by being knowledgeable, friendly and inspire trust
  • Manage the day-to-day needs of the Logistic Unit and staff
  • Monitor staff’s attendance and productivity to ensure all jobs are completed as scheduled
  • Coordinate transportation activities between the Units
  • Ensure on-time delivery of high-quality products, goods, and services
  • Plan, forecast, schedule, and communicate transportation activities

Operation Supervisor /Account Manager

Dnata Catering
07.2020 - 01.2022

• Safeguard on time performance.

• Develop and streamline process, accessibility, availability, cost, quality and production assurance.

• Guarantee systems for best productivity operation

• Attend food tasting sessions as required

• Adhere to food safety compliance, HACCP regulations, Medina, FDA, dnata's internal rules and regulations

• Manage day-to-day all the operation from all the departments to make sure that we are accurate with the time and deadlines.

• Guide communications to ensure food cost goals and on-time delivery of finished product are guaranteed

• Plan assigned work to ensure on-time delivery of finish the operation

• Manage multiple priorities and meet frequent short timeline goals and deadlines

• Calculate labor standards according to flight production schedules and meal order volumes (shift schedules)

• Interviews possible candidates.

Flight Coordinator

Dnata Catering
08.2019 - 03.2020

• Check all meals to ensure accuracy of menu specifications and meal counts.

• Effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.

• Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances.

• Comply with all HACCP/GMP and Dnata catering sanitation and proper food handling policies and procedures.

• strong customer relationships and delivering customer-centric solutions.

Education

BBA - Manager Leadership And Organizational

University of Massachusetts - Boston
Boston, MA
01.2024

Skills

  • Schedule Coordination
  • Handling Customer Complaints
  • Time Management
  • Relationship Building
  • Team Management and Supervision
  • Performance Management
  • Staff Development and Training
  • Motivational Leadership
  • Decision Making
  • Microsoft Office
  • Customer Service
  • Team Leadership
  • Coaching and Mentoring
  • Logistics Oversight
  • Staff Supervision
  • Inventory Oversight
  • Attention to Detail

Timeline

Logistics Manager

Do & Co
03.2022 - Current

Operation Supervisor /Account Manager

Dnata Catering
07.2020 - 01.2022

Flight Coordinator

Dnata Catering
08.2019 - 03.2020

BBA - Manager Leadership And Organizational

University of Massachusetts - Boston
Diwaldy Rafael Matos