Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dixi S. Burnett

Lubbock,Tx

Summary

Experienced professional in office support and administrative functions with a proven track record of efficiently managing office operations. Recognized for reliability and ability to thrive in fast-paced environments. Strong organizational skills and collaborative approach foster successful team dynamics and goal attainment. Committed to ensuring smooth operations and achieving collective objectives.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Campbell Steel Buildings, Inc.
02.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained inventory of office supplies and placed orders.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.

Clothing Specialist

Tractor Supply
11.2022 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Led quality assurance efforts, maintaining high standards for all products and services.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Tagged and prepared new merchandise for retail sales.
  • Increased sales with exceptional customer service skills while managing the retail portion of the business.
  • Implemented creative visual merchandising strategies to maximize product exposure in retail environments.
  • Enhanced store appearance by restocking shelves and maintaining cleanliness throughout the retail space.
  • Ensured store compliance with company policies, safety regulations, and local laws governing retail operations.

Education

Associate of Arts - Education

Clovis Community College
Clovis, NM
05-2004

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Office management
  • Professional communication
  • Scheduling and calendar management
  • Dedicated team player
  • Appointment scheduling
  • Recordkeeping
  • Verbal communication
  • Data organization
  • Deadline oriented
  • Records management
  • Professional and mature
  • Documentation and reporting
  • Relationship building
  • Mail handling
  • Meticulous attention to detail
  • Microsoft PowerPoint
  • Document management
  • Prioritization
  • Multi-line phone systems
  • Client relations
  • Multi-line phone proficiency
  • Resourceful
  • Records administration
  • Event coordination
  • Meeting planning
  • Complex Problem-solving
  • Documentation and control
  • Internal communications
  • Schedule management
  • Internet research
  • Workflow optimization
  • Mail management
  • Meeting arrangements
  • Business administration
  • Attendance record management
  • Bookkeeping
  • Purchase orders organization
  • Account management
  • Employee timesheet processing
  • Writing reports
  • Coordination
  • Quality assurance
  • Training and coaching
  • Project management
  • Supervising staff
  • Letter preparation
  • Payroll and budgeting
  • Staff management
  • Office equipment maintenance
  • Research

Interests

  • Avid Reader
  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Gardening
  • I enjoy helping others and giving back to the community
  • Music
  • Woodworking
  • Youth Development Programs
  • I have a passion for photography and editing photos

Timeline

Administrative Assistant

Campbell Steel Buildings, Inc.
02.2023 - Current

Clothing Specialist

Tractor Supply
11.2022 - Current

Associate of Arts - Education

Clovis Community College

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Dixi S. Burnett