Dixiana Benavides
Haledon,United States
Summary
Diligent legal professional skilled in fulfilling legal research needs and providing expert case management support. Experience in both corporate and environmental law office environments. Organized Legal Secretary adept at managing multiple high priority tasks. Expert in preparing legal documents such as briefs, motions and subpoenas. Flexible hard worker ready to learn and contribute to team success. Detail-oriented Office Manager with ears of experience in offices. Expert in lse with fantastic conflict resolution and inventory management skills. Proven history of reliability and effective budgeting. Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities. Detail-oriented focus on streamlining internal processes and tasks.
Overview
20
20
years of professional experience
Work History
Office Manager
Bastarrika Soto Gonzalez & Somohano LLP
04.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Legal Secretary
Law Offices Of Nadia Kahf
10.2018 - Current
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Coordinated and scheduled meetings and telephone conferences.
- Photocopied all correspondence, documents and other printed materials.
- Received and disbursed incoming mail.
- Composed and revised legal documents, letters, depositions and court documents.
- Proofed documents and submitted to attorneys for review.
- Composed and revised letters and depositions.
- Opened new client files and new matters in CMS.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Organized and maintained law libraries, documents and case files.
- Checked office supplies stock and placed orders to maintain levels.
- Revised and maintained master calendar for client appointments.
- Acted as liaison between clients, vendors and attorneys.
- Processed and distributed invoices to bill clients.
- Optimized traceability, developing organization systems for court documents and exhibits.
- Electronically filed documents with USPTO.
- Docketed orders and depositions for attorneys.
Senior Account Manager
Capital One Bank Co.
01.2010 - 06.2014
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Cultivated deep knowledge of customer businesses and relationship to company objectives.
- Trained and supported junior account management professionals to increase company revenue.
- Reached out to accounts to measure customer satisfaction and increase revenue.
- Worked closely with executive team to outline company goals and transfer goals to account holders.
- Verified and updated account information to keep details current.
- Cold called potential customers and maintained above average conversion rate on leads.
- Formulated plans to expand business operations, growing overall territory and client base.
Marketing Associates
Costco Wholesale Corp
04.2004 - 08.2009
- Managed client marketing strategies and product promotion campaigns.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Organized Show with vendors to establish community relationships and maximize marketing strategies.
- Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.
- Coordinated marketing campaigns, monitoring accuracy, execution and follow-up.
- Produced promotional event marketing collateral, communicating with clients to assess needs and provide project updates.
Education
Associate of Applied Science - Paralegal
Berkeley College
Woodland Park , NJ 10.2025
Bachelor of Arts - Marketing Management And Research
Ottawa University
05.2006
High School Diploma -
Lester B Pearson Highschool
06.2002
Skills
- Billing specialist
- MS Office proficient
- Word processing
- Foreign filing claims and abstracts
- Exceptional communication skills
- Drafting legal documents
- Legal documentation and reporting
- Appointment setting
- Strong presentation skills
- Fluent in Spanish and English
- Time management
- Working collaboratively
- Microsoft Office
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Payroll Processing
- Bookkeeping
- Account Reconciliation
- Mail handling
- Scheduling
- Supply Management
- Staff hiring
- Expense Reporting
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Bastarrika Soto Gonzalez & Somohano LLP
04.2023 - Current
Legal Secretary
Law Offices Of Nadia Kahf
10.2018 - Current
Senior Account Manager
Capital One Bank Co.
01.2010 - 06.2014
Marketing Associates
Costco Wholesale Corp
04.2004 - 08.2009
Associate of Applied Science - Paralegal
Berkeley College
Bachelor of Arts - Marketing Management And Research
Ottawa University
High School Diploma -
Lester B Pearson Highschool
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