Dixie Bush
Perry,FL
Summary
Proven GIS Technician and Administrative Professional with a track record of enhancing efficiency at Four Rivers Land & Timber Company LLC. Excelled in data analysis and customer service, significantly improving project outcomes and client satisfaction. Skilled in map production and multitasking, adept at transforming complex data into actionable insights.
Overview
24
24
years of professional experience
Work History
GIS Technician
Four Rivers Land & Timber Company LLC
04.2021 - Current
- Collected, compiled or integrated Geographic Information Systems (GIS) data, remote sensing or cartographic data for inclusion in map manuscripts.
- Completed mapping projects involving [Type], [Type] and [Type] features.
- Transferred and rescaled information from aerial photographs to complete maps.
- Used Geographic Information Systems technology and equipment to produce detailed maps.
- Created effective maps, charts and other images based on project-specific requirements.
Administrative Technician
Four Rivers Land & Timber Company LLC
11.2015 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Performed research to collect and record industry data.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Insurance Customer Service Representative
Jim Tedder, State Farm Insurance
04.2005 - 11.2015
- Responded to customer requests for products, services, and company information.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Completed customer applications and updated records to reflect current information.
- Fielded customer complaints, escalating complex issues to management for resolution.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
- Assisted customers with completing insurance documents to avoid missed information.
- Assessed customer needs and recommended suitable insurance policies.
- Set up customer payment plans to cover annual policies and renewals.
- Maintained confidentiality of patient finances, records, and health statuses.
- Collected premiums and issued accurate receipts.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Posted payments to accounts and maintained records.
Child Development Teacher /Front Office Assistant
Good Shepherd Child Development Center
08.2000 - 04.2005
- Maintained payroll information by calculating, collecting, and entering data.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Reconciled bank and payroll records routinely to verify accuracy.
- Assisted and supervised [Number] children through entire school day.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Allowed for ample outdoor discovery time in schedule each day.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify safe and secure environment.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Incorporated music, art and literature into curriculum.
Education
High School Diploma -
Hawthorne High School
Hawthorne, FLSkills
- Data Analysis
- Multitasking Abilities
- Data Entry
- Map production
- Application management
- Document Preparation
- Records Management
- Document Management
- Customer Service
- Data entry proficiency
- Organization
- Policy understanding
- Complaint Handling
- Client Education
Timeline
GIS Technician
Four Rivers Land & Timber Company LLC
04.2021 - Current
Administrative Technician
Four Rivers Land & Timber Company LLC
11.2015 - Current
Insurance Customer Service Representative
Jim Tedder, State Farm Insurance
04.2005 - 11.2015
Child Development Teacher /Front Office Assistant
Good Shepherd Child Development Center
08.2000 - 04.2005
High School Diploma -
Hawthorne High School
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