Dixie Johnson
Durant
Summary
Service-oriented Pro Shop Attendant recognized for productivity and the ability to complete tasks efficiently. Skilled in inventory management, customer service, and sales techniques, ensuring smooth operations within fast-paced retail environments. Excel in communication, problem-solving, and time management, contributing to enhanced customer satisfaction and workplace harmony.
Conscientious Environmental Services Housekeeper known for productivity and efficiency in completing tasks. Possess specialized skills in sanitation protocols, waste management procedures, and chemical handling safety. Excel in time management, adaptability to changing environments, and strong communication skills, ensuring thorough cleaning and maintenance standards are consistently met.
Talented Classroom Volunteer well-versed in planning activities, maintaining safety, and coordinating special projects. Highly effective at making classes run more smoothly and improving learning. Veteran of classroom settings ready to make positive contributions to student development.
Friendly Classroom Volunteer looking to assist students with developing skills in educational, behavioral and social areas. Top-notch strengths in communication and planning as well as a resourceful and industrious mindset.
Overview
3
3
years of professional experience
Work History
Pro-shop Attendant
Tamahka Trails golf course
Marksville
08.2023 - Current
- Resolved customer complaints in a timely manner while maintaining a professional attitude.
- Answered phone calls, returned voice messages .
- Make tee times.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained an organized stockroom with sufficient inventory levels for all products.
- Ticketed, arranged and displayed merchandise to promote sales.
- Processed sales transactions through cash registers quickly and accurately.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted customers in selecting golf equipment, apparel, and accessories that best suited their needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Performed daily opening and closing procedures in accordance with established guidelines.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Bagged or packaged purchases and wrapped gifts.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Balanced daily tills at the end of each shift to ensure accuracy of cash register totals.
- Organized merchandise displays to ensure a neat, tidy, and attractive appearance of the Pro Shop.
- Greeted customers and provided excellent customer service.
- Computed purchases and received and processed cash or credit payment.
- Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
- Addressed customer complaints or referred them to management as needed.
- Handled returns and exchanges according to company policies.
Child Cook
Child care 2
Durant
01.2023 - 06.2023
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Made meals in accordance with company standards and requirements.
- Used standardized recipes and other instructions to prepare food.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Replenished food items from inventory and rotated ingredients.
- Followed established procedures and requirements for safe food handling, storage and service.
Environmental Services Housekeeper
Choctaw Casino & Resort
Durant
08.2022 - 12.2022
- Emptied trash cans and replaced liners as needed.
- Kept business entrances clean, tidy and professional in appearance.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Swept, mopped, scrubbed and waxed floors.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Maintained inventory of cleaning supplies used throughout shift.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Maintained floors with regular sweeping, mopping and vacuuming.
Education
High School Diploma -
CLTCC
Cottonport, LA04-2025
Skills
- Customer service
- Sales transactions
- Visual merchandising
- Inventory management
- Cash handling
- Food safety
- Food preparation
- Effective communication
- Time management
- Active listening
- Workplace safety
- Problem-solving
- Checkout processing
- Team player mentality
- Conflict resolution
- Payment processing
- Operate cash registers
- Merchandise displays
- Returns and exchanges
- Written communication
- Sales floor organization
- Ability to lift 40 pounds
- Point of sale systems
- Staff support
- Money management
- Customer assistance
- Honest and dependable
- Staff training and development
- Professional demeanor
- Issue refunds
- Safety and cleanliness standards
- POS system operation
- Multitasking
- Math support
- Flexible work schedule
- Nonviolent crisis intervention
- Multitasking capacity
- Caring and empathetic demeanor
- Time management abilities
- Materials preparation
- Small group support and assistance
- Attention to detail
- Quality assessment
- Maintain food safety
Timeline
Pro-shop Attendant
Tamahka Trails golf course
08.2023 - Current
Child Cook
Child care 2
01.2023 - 06.2023
Environmental Services Housekeeper
Choctaw Casino & Resort
08.2022 - 12.2022
High School Diploma -
CLTCC