Dixie Kendrick
Ocala,FL
Summary
Dynamic Assistant Manager with a proven track record at Circle K, adept in operations management and staff development. Excelled in enhancing cash handling accuracy and fostering exceptional customer service, leading to increased repeat business. Skilled in employee scheduling and mentoring, I drive cost reduction and operational efficiency, ensuring team accountability and professional growth.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Circle K
02.2008 - 07.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
GED -
Adult And Community Education
Hernando, FL1981
Skills
- Employee Scheduling
- Cost Reduction
- Operations Management
- Product and service knowledge
- Task Delegation
- Staff Development
- Schedule oversight
- Staff Supervision
- Money Handling
- Retail Operations Management
- Policy Enforcement
- Staff Training and Development
Timeline
Assistant Manager
Circle K
02.2008 - 07.2024
GED -
Adult And Community Education