Dixie Lechleider
Wilmington,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
SEPI, Inc.
09.2018 - 05.2022
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Handled client correspondence and tracked records to foster office efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
- Organized weekly staff meetings and logged minutes for corporate records.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Experience with Vision, Salesforce, Concur
- Assisted coworkers and staff members with special tasks on daily basis
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Volunteered to help with special projects of varying degrees of complexity
Field Manager/Human Resources Director
The Maids
12.2016 - 09.2018
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Provided immediate updates to entire employee pool when policies and procedures were altered.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Devised hiring and recruitment policies for 22+ employee company.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Monitored and handled employee claims involving performance-based incidents.
- Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
Music Teacher
PVUMC Wee Care
, NC
10.2014 - 12.2016
- Organized and facilitated holiday performances
- Taught students to identify different instruments from instrument's sound and shape.
- Developed strong working relationships with teachers, parents and students to propel school and departmental vision and goals.
- Created encouraging, fun and focused lesson atmosphere for classes ranging from 1-Kindergarten.
- Acquired teaching materials and resources to facilitate music instruction.
Education
Bachelor of Arts - Elementary Education
University of North Carolina At Wilmington
Wilmington, NC12.2000
Skills
- PC Proficiency
- Detailed Meeting Minutes
- Customer Service
- Excel Spreadsheets
- Senior Leadership Support
- Administrative Support
- Critical Thinking
- Typing Proficiency
- Time Management
- Calendar Management
- Accounting Support
- Microsoft Office
Timeline
Administrative Assistant
SEPI, Inc.
09.2018 - 05.2022
Field Manager/Human Resources Director
The Maids
12.2016 - 09.2018
Music Teacher
PVUMC Wee Care
10.2014 - 12.2016
Bachelor of Arts - Elementary Education
University of North Carolina At Wilmington
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