To secure a challenging and rewarding desk job as a secretary where I can utilize my strong organizational and communication skills to effectively manage administrative tasks and contribute to the smooth operation of the office environment.
Overview
19
19
years of professional experience
Work History
Cashier
Kroger
08.2024 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Assistant Manager
Rue21
02.2024 - 05.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Floating Assistant Manager
Absolute Storage Management
10.2023 - 11.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Starship Enterprises
11.2021 - 10.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Care Giver
08.2010 - 05.2021
Sitter for the Elderly
Secretary
Top Knots R Us Dog Grooming
04.2006 - 12.2009
Receptionist
Secretary of the year
Care giver of the month
AN, Caregiving Certificate
Parenting Certificate
Employee of the Year
Education
None -
Salem High School
Conyers, Ga
05.2021
Skills
Marketing
Project Management
Budget Planning
Social Media
Planning
Office administration
Verbal communication
Written communication
Organizational skills
Time management
Resource allocation
Office software proficiency
Problem solving
Multitasking
Leadershipreferences
Jennifer Palmer, 470-812-0861
Lee Walters, 762-435-7035
Lexi Daniwalters, 706-664-6019
Educationexperience
Salem High School, Conyers, GA, 30012, 11/15/21, current, Assistant Manager, Managerial, Starship Enterprises of Conyers
Care Giver, Sitter for the Elderly, Private Client, 08/26/10, 05/29/21
Secretary, Receptionist, Top Knots R Us Dog Grooming, 04/03/06, 12/18/09, Secretary of the year, Care giver of the month, AN, Caregiving Certificate, Parenting Certificate, Employee of the Year