Summary
Overview
Work History
Education
Skills
Timeline
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DIXIE MERCADO MONT

Bismarck,US

Summary

Calm multitasker with a one-of-a-kind ability to manage multiple orders at once and without error, and looking for a job that will allow me to advance.

Overview

5
5
years of professional experience

Work History

Barista

Caribou Coffee
08.2018 - 05.2019
  • Developed the ability to remember customer names and address them by name
  • Continued to broaden my understanding of coffee styles and varieties
  • Prioritized drink requests while managing interruptions
  • Cleaned the counters, machines, utensils, and seating areas every day
  • Served over 60 customers individually prepared coffee drinks every day
  • Looked after expresso equipment and made minor repairs to keep the coffee machines running smoothly
  • Cleaned and sanitized work areas every 20 min to prevent infections and maintain store professionalism
  • Used positive reinforcement and respectful, encouraging coaching to train new team members
  • Kept up with my attendance and punctuality on a regular basis.

Housekeeper

Courtyard by Marriott Bismarck North
11.2020 - 07.2021
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
  • Removed waste paper and other trash from premises to designated area
  • Cleaned and stocked 20 rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items
  • Changed the bed linens and gathered the soiled linens to be washed
  • Used a cloth to dust picture frames and wall hangings
  • Disinfected and mopped the bathrooms to keep the facilities sanitary and clean
  • Cleaned the walls, carpets, and light fixtures on the spot
  • Did a thorough cleaning of the walls, windows, shades, and curtains
  • Took waste paper and other trash off the premises and placed it in a designated area
  • Used a wheeled cart to transport linens, towels, toiletries, and cleaning supplies for maximum efficiency.

EL Aide

Bismarck Public Schools
08.2022 - 12.2023
  • Enhanced student comprehension by utilizing engaging ESL teaching techniques and strategies.
  • Assisted students in overcoming language barriers through personalized attention and support.
  • Collaborated with teachers to develop tailored ESL lesson plans for diverse learning needs.
  • Evaluated student progress and provided constructive feedback for continuous improvement.
  • Implemented creative activities to reinforce language skills and encourage active participation.
  • Developed strong rapport with students, building trust and confidence in their language abilities.
  • Supported classroom teachers by providing additional instruction on complex concepts for non-native English speakers.
  • Participated in professional development workshops and conferences related to ESL education, staying current on best practices within the field.
  • Coordinated with parents on student progress, addressing concerns and providing recommendations for at-home practice.
  • Increased student engagement with interactive games and activities focused on vocabulary development.

Education

High School -

Century High School
Bismarck, ND
01.2019

Skills

  • Opening and closing duties
  • Multitasking
  • Engaging personality
  • Friendly and outgoing
  • Calm under pressure
  • Speedy and efficient
  • Teamwork and collaboration
  • Conversant in Spanish
  • Fluent in Spanish
  • Student Engagement
  • Parent Communication

Timeline

EL Aide

Bismarck Public Schools
08.2022 - 12.2023

Housekeeper

Courtyard by Marriott Bismarck North
11.2020 - 07.2021

Barista

Caribou Coffee
08.2018 - 05.2019

High School -

Century High School

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DIXIE MERCADO MONT