Dixie Mullins

• Assisted clients in developing and achieving short-term and long-term goals.
• Provided advocacy for clients to ensure their needs are met through appropriate services.
• Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
• Facilitated the coordination of medical appointments and transportation for clients when needed.
• Arranged referrals for additional services such as housing assistance or financial aid programs when needed.
• Monitored client's compliance with medications prescribed by physician or psychiatrist, when applicable.

• Direct patient care of home health patients

• Collaborated with healthcare team to deliver ongoing patient care services

• OASIS and skilled assessments

• Developed progressive care plans

• Invasive procedures; IV initiation/administration, PICC and Implanted port care and maintenance, Negative Pressure Wound Therapy, Skilled wound care, Foley catheter insertion and maintenance, Ostomy care

• Contract in-home care manager for Humana at Home (HAH) providing education on disease processes, diet and personal care as well as benefit and community resources to members.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.

• Direct patient care of home health and hospice patients
• Collaborated with healthcare team to deliver ongoing case management services for case load of 30-50 patients.
• OASIS and skilled assessments
• Developed progressive care plans
• Obtained insurance authorizations
• Coordinated referrals
• Marketing to physician offices
• Provided end of life education and support / pronouncement of patients
• Invasive procedures; IV initiation/administration, PICC and Implanted port care and maintenance, Negative Pressure Wound Therapy, Skilled wound care, Foley catheter insertion and maintenance, Suprapubic catheter maintenance, NG tube placement, Ostomy care.

Team Leader (VA)- January 2009- November 2011

• Managed the services of a multidisciplinary team coordinating responsibilities.
• Staff and patient scheduling
• Improved quality of care by ensuring optimal clinical, financial, and satisfaction outcomes achieved in a timely and efficient manner.
• Obtained insurance authorizations

Home Care Educator (TV/VA/NC)- April 2007 - January 2009

• Facilitated and provided new employee orientation
• Utilized technology to streamline processes and collaborate with the team on nursing development.
• Developed and revised clinical policies and procedures
• Collaborated with the team and provided education on new procedures, processes, and products to the nursing workforce

RN Case Manager (TN/VA)- December 2000 - April 2007

• Case Manager of 30-50 patients
• Obtained insurance authorizations
• Completed ICD coding of all OASIS
• LPN and Aide supervision
• QA/PI
• Preceptor
• OASIS
• Developed progressive care plans
• Invasive procedures: IV initiation/administration, PICC and implanted port care and maintenance, Negative Pressure Wound Therapy, Skilled wound care, Foley catheter insertion and maintenance, Suprapubic insertion and maintenance, Chemotherapy administration, TPN administration, NG tube and Mickey Tube insertion and maintenance, Ostomy care.

• Case manager of 30-50 patients
• Chemotherapy administration
• QA chart reviews
• LPN and Aide supervision
• QA chart audits
• Preceptor
• Learned OASIS when it came out
• Invasive procedures: IV initiation/administration, PICC and implanted port care and maintenance, Negative Pressure Wound Therapy, Skilled wound care, Foley catheter insertion and maintenance, Suprapubic insertion and maintenance, Chemotherapy administration, TPN administration, NG tube and Mickey Tube insertion and maintenance, Ostomy care.
• Amedisys acquired Central Home Health Care around 1998