Diyamon Martin
Pittsburg,TX
Summary
Compassionate Medical Assistant with extensive experience at Christus Trinity Clinic, excelling in patient care coordination and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and efficient appointment management. Skilled in vital sign monitoring and committed to maintaining HIPAA compliance, ensuring a safe and welcoming environment for all patients. Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication. Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Christus Trinity Clinic
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Caregiver
EAK Good Neighbor
02.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Direct Support Professional
Community Access Services
05.2019 - 03.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
Direct Support Professional
Lufkin State Supported Living Center
10.2015 - 03.2019
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Monitored and reported changes in clients' health and well-being, enabling timely interventions.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
- Facilitated community integration for clients, enriching their social networks and life experiences.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Coordinated with families and other caregivers, ensuring cohesive approach to client support.
- Organized and participated in recreational activities, contributing to vibrant community life for residents.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
Education
No Degree - Nursing
Stephen F. Austin State University
Nacogdoches, TXMedical Assistant Certification - Medical Assistant
Necole Learning Academy
Longview, TX07-2024
High School Diploma -
Troup High School
Troup, TX05-2010
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Phlebotomy techniques
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Trustworthy companion
- Patient relations
- Adaptable
- Patient management
- Simple dressings
- Prioritizing stat orders
- Professional bedside manner
- Emergency response preparedness
- Healthcare software proficiency
- Companionship and emotional support
- Medical equipment operation
- Patient bathing
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Christus Trinity Clinic
08.2024 - Current
Caregiver
EAK Good Neighbor
02.2022 - Current
Direct Support Professional
Community Access Services
05.2019 - 03.2022
Direct Support Professional
Lufkin State Supported Living Center
10.2015 - 03.2019
No Degree - Nursing
Stephen F. Austin State University
Medical Assistant Certification - Medical Assistant
Necole Learning Academy
High School Diploma -
Troup High School
Living Our Values
I was nominated at the Christus Clinic for Compassion in the service in a spirit of empathy, love, and concern.
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