Diyan Hristov
LEXINGTON,Kentucky
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Service Manager
Webasto Roof Systems Inc.
04.2015 - Current
- SAP associate
- Scheduling daily requirements to meet customer demand.
- Resolved customer complaints in professional and timely manner.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduce slow-moving inventory by $1,2 million.
Production Group Leader
Webasto Roof Systems Inc.
04.2007 - 03.2015
- Executed lean manufacturing initiatives to support continuous improvement and facilitate on-time performance.
- Supervise all activities , personnel including team captains, process technicians, equipment and production
- Monitored plant housekeeping and ensure compliance with 5S standards
- Interface with Human Resources on all policy and discipline issues
- Streamlined operations realizing significant improvements in production flow.
- Cultivated professional working relationships with peers and supervisors.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Assembled products according to changing daily work orders and specific customer needs.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Team Captain
Webasto Roof Systems Inc.
10.2005 - 03.2007
- Provide leadership and direction to 12 team members.
- Promote a clean, safe, and organized work environment to meet world class standards.
- "Clean room" proficient.
Fulfillment Problem Solver
Amazon.com, Lexington Fulfillment Center,
02.2002 - 09.2005
- Responsible for solving Customer Return problems escalated by regular processes.
- Certificated Quality Control for Amazon inventory and all outbound & inbound processes.
- Submit tickets to Inventory Control on ASIN's that are incorrectly labeled.
- Train regular return processors on best practices in processing customer returns.
- Ship items back to customer using the UPS World Ship
- Worked on a Greenbelt project to reduce the amount of problem solving shipments.
- Temporary (6 months) worked customer service liaison.
Education
MBA - Insurance And Medical Management
Economics & Business Academy D.A. Cenov
Svishtov- Bulgaria 06-1996
Skills
- Bulgarian – native, English – fluent, and Russian – strong command
- Lean Manufacturing
- Microsoft Word and Excel
- Culture development
- Supply procurement
Languages
Bulgarian
Russian
Software
Microsoft Word and Excel
Accomplishments
- Served in Bulgarian Army from Sep 1987 till Dec 1989. Retired as Corporal.
Fencing
7 Years in Fencing club “Shumen”
1 Gold Medal, 2 Silver Medals, and 4 Bronze medals in the Bulgarian National Championship.
Timeline
Service Manager
Webasto Roof Systems Inc.
04.2015 - Current
Production Group Leader
Webasto Roof Systems Inc.
04.2007 - 03.2015
Team Captain
Webasto Roof Systems Inc.
10.2005 - 03.2007
Fulfillment Problem Solver
Amazon.com, Lexington Fulfillment Center,
02.2002 - 09.2005
MBA - Insurance And Medical Management
Economics & Business Academy D.A. Cenov
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