Diyonne Solomon
Loganville,GA
Summary
Responsible candidate eager to provide safe and efficient patient care, and willing to challenge self to impact the lives of others. Continuous advancing knowledge of sterilization methods, safety protocols and equipment care. Reliable and dedicated to providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sterile Processing Technician (Clinical Student)
Piedmont Athens Regional Hospital
09.2024 - Current
- Efficiently handle and assess wrapped trays, instrument packs, and sets.
- Accurately select sterile supplies for upcoming surgeries in a timely manner.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
Customer Experience Associate
Victoria's Secret & PINK Co.
04.2024 - Current
- Looked for additional ways to expand products to customers by upselling new products and services.
- Employed active listening skills to accurately understand customer concerns and address them effectively.
- Assisted in training new employees on company policies, procedures, and best practices for delivering exceptional service.
- Exhibited high energy and professionalism when dealing with customer and staff.
- Collaborated with team members to develop effective strategies for enhancing the overall customer experience.
Concierge (Business Office; Administration)
Wickshire Senior Living
06.2021 - 09.2022
- Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies
- Completes all mandatory compliance, HIPAA and state and federal regulatory training as required; Maintains appropriate degree of confidentiality
- Answers internal and external telephone calls effectively, intercom, and pages
- Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration
- Participates in and attends all required in-service training sessions
Merchandise Associate (Cashier, Sales Floor, Markdowns, Customer Service)
TJ MAXX
07.2020 - 02.2022
- Ability to operate the register and follow the store policy for customer service throughout the entire transaction
- Able to properly operate all required departments
- Greet the customers politely and welcome to the store, as well as provide them with a mask or cart when requested
- Responsible for placing needed merchandise on the sales floor, cleaning the store throughout the day to maintain its organization, and recover merchandise from the customer service
Education
High School Diploma -
Archer High School
Lawrenceville, GAGwinnett Technical College
11.2024
Skills
- Medical Terminology
- Decontamination and sanitation
- Steam Autoclaves Operation
- Basic Life Support CPR AED (BLS)
- Pulling case carts
- Exceptional Customer Service
- Stocking and Receiving
- Multitasking Strength
Timeline
Sterile Processing Technician (Clinical Student)
Piedmont Athens Regional Hospital
09.2024 - Current
Customer Experience Associate
Victoria's Secret & PINK Co.
04.2024 - Current
Concierge (Business Office; Administration)
Wickshire Senior Living
06.2021 - 09.2022
Merchandise Associate (Cashier, Sales Floor, Markdowns, Customer Service)
TJ MAXX
07.2020 - 02.2022
High School Diploma -
Archer High School
Gwinnett Technical College
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