Dorion Baker
Herndon,VA
Summary
Dynamic and results-oriented professional with a proven track record at Slam City/ Shoot 360, adept in team management and fostering positive reinforcement. Excelled in creating engaging programs and enhancing customer satisfaction, demonstrating exceptional patience, empathy, and organizational skills. Achieved significant improvements in camper skill development and restaurant service efficiency.
Overview
2
2
years of professional experience
Work History
Summer Basketball Camp Counselor
Slam City/ Shoot 360
14550 Lee Rd, Chantilly, VA 20151-1632
06.2022 - 06.2024
- Provided one-on-one mentoring when needed addressing behavioral issues or concerns promoting a positive camp atmosphere.
- Managed inventory of sports equipment, ensuring adequate supplies were available for each session of camp.
- Evaluated individual camper progress at the end of each week, offering constructive feedback for improvement opportunities.
- Ensured camper safety with vigilant supervision during all activities both on and off the court.
- Designed age-appropriate skill development exercises tailored to each camper''s abilities and goals.
- Organized end-of-camp tournaments that showcased newfound skills while emphasizing teamwork principles learned throughout the program.
Restaurant Busser
Texas Roadhouse
4993 Westone Plaza, Chantilly, VA 20151
05.2023 - 08.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Restaurant Hostess
Texas Roadhouse
4993 Westone Plaza, Chantilly, VA 20151
05.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
High School Diploma -
Westfield High School
Chantilly, VA06-2023
Skills
- Patience and empathy
- Professionalism and ethics
- Positive reinforcement
- Team management
Timeline
Restaurant Busser
Texas Roadhouse
05.2023 - 08.2023
Restaurant Hostess
Texas Roadhouse
05.2023 - 08.2023
Summer Basketball Camp Counselor
Slam City/ Shoot 360
06.2022 - 06.2024
High School Diploma -
Westfield High School