D.J. Bovan

· Observe jobsites for unsafe conditions or practices and provide a means of safer work within OSHA regulations

· Inspect facilities for unsafe conditions or practices and assign appropriate corrective actions when necessary

· Prepare detailed reports summarizing findings from safety observations, Post Job Reviews, and Event Learnings

· Conduct regular audits of Fire Extinguishers, Job Safety Briefs, and Driver Vehicle Inspection forms to assess adherence to established safety protocols and fulfill company and legal expectations

· Facilitate ROSS meetings and ROSS Rings between departmental representatives to bring awareness and to improving overall safety performance within the organization

· Improve company safety culture by following Safety Onboarding Strategy methods with employees in efforts to minimize accidents with proper behaviors

· Effectively trained new safety specialist within departmental expectations

· Organize annual Evacuation Emergency Action plan drills in local operations region

· Lead and coach Post Job Review/Event Learning team, LYTX, Line of Fire: Critical Risk Management Team, Facility Inspection, Local Safety Representative

• Efficiently communicate the use of safe work practices when performing a job
• Creating accurate and well-detailed daily route spreadsheets
• Upkeep daily report that tracks meter reading completion statistics
• Managing collaborative weekly planning sessions to develop work plans and safe work practices
• Leading pilot programs to test the efficiency of new procedures for field employees
• Document sudden issues and develop alternative strategies to correct them.

• Demonstrated quick and accurate decision making with dispatching emergencies
• Managed customer appointments to assure timely arrival by technicians
• Diligently documented important company and departmental records for investigations
• Trained team members on updated processes for better dispatching results.

• Successfully recovered lost revenue by effectively researching fraudulent activities
• Effectively utilized company applications to track and locate valuable and confidential information
• Analyzed and completed high-detailed reports for case reviews and projects in a timely fashion
• Collaborated with team members to exceed daily productivity goals.

• Verified digital documents for accuracy and processed provided information into company database
• Monitored discrepancies within member’s accounts and resolved any issues
• Collected, analyzed, and presented data reports to management team in a timely manner
• Audited card member’s transactions to assure company’s integrity was being upheld.

• Scheduled and performed routine technical maintenance to ensure safety and proper functionality
• Inspected and repaired mechanical equipment to evade harm to members and employees
• Thoroughly sanitized all areas to maintain a safe and clean environment per OSHA regulations
• Conducted reports and kept records of performed tasks via spreadsheets and tracking systems.