DJ PENN
Dallas,TX
Summary
Dynamic Executive Assistant with proven expertise in supporting senior leadership through effective schedule management and project organization. Demonstrates exceptional administrative skills, ensuring seamless operations for executive teams. Skilled in task analysis and prioritization, consistently delivering results with professionalism and sound judgment.
Overview
10
10
years of professional experience
Work History
Executive Assistant to President/COO
DENTALEZ
Malvern, PA
10.2024 - Current
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Scheduled appointments for the COO with external parties, such as partners, clients, vendors, or suppliers.
- Made travel arrangements to provide executives with seamless, travel policy-approved business trips.
- Managed and tracked expenses to meet company budget requirements.
- Developed effective filing systems for easy retrieval of information when needed.
- Followed proper accounting and bookkeeping procedures to support audits.
- Created and maintained computer- and paper-based filing and organization systems for records, reports, and documents.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Coordinated with internal departments weekly to ensure the efficient functioning of day-to-day operations.
- Provided administrative support in reviewing contracts, invoices, creating purchase orders, and other documentation required for daily business activities.
- Answered telephone calls from customers or clients, assisting where necessary.
Executive Assistant to CEO & HR Coordinator
TYCOON SOCIAL & ASSOCIATION
Philadelphia, PA
01.2019 - 12.2024
- Maintained a calendar of appointments for the CEO, ensuring that all commitments were met on time.
- Scheduled and arranged travel and hotel reservations for meetings, conferences, and events.
- Coordinated meeting and work schedules for staff teams and executives.
- Managed employee onboarding, ensuring compliance with federal and state laws, company policies, and procedures.
- Managed confidential information while maintaining discretion and professionalism.
- Facilitated communication between employees and management regarding workplace concerns.
- Maintained employee records and updated HR databases with accurate information.
- Provided support to other executives within the organization as required.
Part-time Office Manager and Interior Stylist
YAHLA MEDICAL STUDIO
Bala Cynwyd, PA
01.2024 - 10.2024
- Designed and styled the workplace to enhance functionality, aesthetics, and client experience.
- Managed daily office operations and maintained an efficient workflow at the medical studio.
- Coordinated scheduling for medical appointments and staff meetings effectively.
- Managed front desk operations, including greeting visitors, answering questions, and directing them to appropriate personnel.
- Organized company events, including holiday parties and team-building activities.
Guest Services Manager & Leasing Specialist
ALTERRA PROPERTY GROUP
Philadelphia, PA
01.2018 - 12.2020
- Coordinated with departments to enhance overall guest experience.
- Resolved guest issues through active listening and effective communication skills.
- Organized staff schedules to optimize coverage during peak times.
- Created reports on daily transactions and sales activity for management review.
- Maintained accurate records of all tenant applications, leases, guest interactions, inquiries, and complaints.
- Tracked leads using CRM software and followed up with interested parties.
- Conducted property tours and encouraged prospects to submit a rental application.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Office Assistant & Leasing Specialist
POST BROTHERS CRE
Philadelphia, PA
01.2016 - 12.2018
- Supported the leasing team by providing administrative assistance on various projects.
- Welcomed guests to the leasing office, asked open-ended questions, and offered assistance with issues or concerns.
- Conducted market research to determine competitive rental rates for available units.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios, and exceed leasing goals.
- Organized open house events at properties to attract more prospects into the leasing pool.
Education
Bachelor of Arts - Public Relations
West Virginia Wesleyan College
Buckhannon, WV05-2009
Skills
- Calendar management
- Travel coordination
- Professional discretion
- Administrative support
- Social media management
- Articulate and well-spoken
- Data entry
- Spreadsheet creation
- Contract review
- File organization
- Advanced MS Office Suite
- Organizational skills
References
References available upon request.
Timeline
Executive Assistant to President/COO
DENTALEZ
10.2024 - Current
Part-time Office Manager and Interior Stylist
YAHLA MEDICAL STUDIO
01.2024 - 10.2024
Executive Assistant to CEO & HR Coordinator
TYCOON SOCIAL & ASSOCIATION
01.2019 - 12.2024
Guest Services Manager & Leasing Specialist
ALTERRA PROPERTY GROUP
01.2018 - 12.2020
Office Assistant & Leasing Specialist
POST BROTHERS CRE
01.2016 - 12.2018
Bachelor of Arts - Public Relations
West Virginia Wesleyan College