Déja Hill

• Delivered excellent customer service to ensure positive client experiences.
• Managed appointment scheduling, confirmations, and client inquiries.
• Maintained accurate client records and facilitated communication.
• Collaborated with staff to meet sales targets through upselling and relationship-building.
• Assisted Clinic Manager with follow-up calls and promotion notifications.
• Supported clinic operations, including upkeep and event coordination.
• Participated in team meetings to understand goals and establish necessary process improvements.
• Processed financial transactions and handled daily opening/closing duties.

4o mini

• Co-led a team into the top 3 high-volume stores in the district for 2 consecutive quarters
• Maintained budget to consistently keep within monetary parameters.
• Interviewed and hired talented individuals to add value to marketing team.
• Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
• Established metrics to measure the success of each marketing activity or campaign.
• Created launch plans that included strategic objectives, tactics for execution, timelines for completion and budget allocation.

• Greeted prospective tenants, answered questions, and provided tours of the property.
• Negotiated rental agreements with potential tenants.
• Maintained accurate records of all tenant leases, payments, and occupancy status.
• Resolved tenant complaints regarding maintenance or other issues in a timely manner.
• Assisted in preparing legal documents such as eviction notices when necessary.
• Performed administrative duties such as filing paperwork and updating databases.
• Analyzed market trends to determine competitive rents for each unit type.
• Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.

• Cultivated a professional environment by efficiently identifying needs of professors and faculty.
• Additional resource provider for administration and students throughout the College of Business.
• Coordinated in setting up events and conferences in all 3 COB buildings.
• Delivered products to faculty locations on time.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.