Summary
Overview
Work History
Education
Skills
INTERNSHIPS
Timeline
Generic

Djai Razat

Brockport

Summary

Analytical and adaptable healthcare professional with a strong background in reimbursement operations, internal controls, and contract logic validation. Proven ability to lead discrepancy reviews, document resolution processes, and collaborate cross-functionally to ensure financial accuracy and compliance. Over $1.9 million saved through investigative resolution, payer audit readiness, and cost estimate optimization. Seeking to contribute to audit oversight, internal controls, and healthcare operational integrity in a high-impact role.

Overview

2
2
years of professional experience

Work History

Financial Coordinator

University of Rochester Medical Center
12.2024 - Current
  • Conduct financial reviews on cost estimates and reimbursement calculations, identifying errors and initiating internal correction processes in line with audit and compliance standards.
  • Validated hospital–payer contract logic using Epic CMS and Access to ensure internal systems reflected accurate reimbursement policy.
  • Documented process corrections and escalated findings to reimbursement and audit teams, contributing to over $1.9M in avoided billing discrepancies.
  • Supported internal audit readiness by correcting payer templates, updating system logic, and documenting historical inconsistencies.
  • Partnered across departments including reimbursement, FFS, compliance, and clinical teams to resolve claims and billing logic issues.

Outpatient Access Specialist

University of Rochester Medical Center
10.2023 - 12.2024
  • Served as a frontline point of contact for scheduling and insurance verification across multiple specialties.
  • Collected and confirmed patient demographic and insurance information to ensure billing accuracy.
  • Collaborated with clinical and financial teams to support patient readiness for appointments and procedures.
  • Helped troubleshoot prior authorization and eligibility barriers that could delay care.

Education

Bachelor of Science - Healthcare Administration

SUNY Brockport
Brockport, NY

Skills

  • Audit Support & Financial Discrepancy Review
  • Claims Data Validation & Investigation
  • Contract Compliance & Reimbursement Logic
  • Internal Process Documentation
  • Epic Systems & CMS Tools
  • Microsoft Access & Excel (Advanced)
  • Stakeholder Engagement & Collaboration
  • CPT/HCPCS/ICD-10 Interpretation
  • SQL (Intermediate)

INTERNSHIPS

Admin. Assistant Intern at University of Rochester Medical Center, Brockport, NY

August 2024 — December 2024


  • Participated in workflow analysis tied to appointment scheduling and registration efficiency.
  • Created dashboards and charts to monitor no-show rates, appointment trends, and denial patterns.
  • Supported the development of department-wide process improvements by contributing Streamlined the process of organizing patient prep documentation across 9 specialties and 20+ providers, improving access and reducing paperwork errors.
  • Built a hybrid digital/physical system for tracking procedure paperwork that remained in use after internship completion.
  • Interfaced directly with clinical stakeholders to identify workflow gaps and operational inefficiencies.

Timeline

Financial Coordinator

University of Rochester Medical Center
12.2024 - Current

Outpatient Access Specialist

University of Rochester Medical Center
10.2023 - 12.2024

Bachelor of Science - Healthcare Administration

SUNY Brockport

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