Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

D'Jainae Baker

Odenton,USA

Summary

Motivated and adaptable professional with a background in retail leadership, administrative support, as well as bookkeeping and logistics coordinator. Currently studying for the CompTIA IT Fundamentals (ITF+) certification and learning Python to build a strong technical foundation. Recognized for problem-solving skills, attention to detail, and the ability to communicate effectively across teams. Eager to contribute a strong work ethic, customer service experience, and a growing I am eager to bring a strong work ethic, customer service experience, and a growing technical skill set.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Intern

Anne Arundel Workforce Development Corporation
02.2021 - 05.2021
  • Assisted in program development, contributing to enhanced workforce readiness and increased participant engagement.
  • Provided guidance to participants in resume building and interview preparation, fostering confidence and readiness for job placements.
  • Sorted and organized files, spreadsheets, and reports.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Bookkeeper & Logistics Coordinator

Exhibit Logistics
06.2021 - 12.2024
  • Maintained and processed invoices, deposits, and money logs.

• Scheduled freight loads, ensuring on-time and efficient deliveries.

• Maintained accurate operational records and resolved scheduling

conflicts.

• Monitored incoming payments from clients, ensuring prompt application

of funds against outstanding invoices.

• Reconciled and corrected issues with financial records.

• Recognized for leadership, organizational skills, and dependability.

Shift Leader

Royal Farms
01.2022 - 04.2025


  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Created a positive team environment by fostering open communication and collaboration to increase overall employee engagement.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Bachelor of Science - Psychology

Bowie State University
Bowie, MD
05-2027

High School Diploma -

Meade Senior High School
Fort Meade, MD
05.2021

Skills

  • Customer Service Customer Engagement
  • Problem Solving Multi-Tasking Patience
  • Conflict Resolution Customer Complaint Resolution
  • Experienced in utilizing Microsoft office applications
  • Foundational knowledge of Python
  • Teamwork and collaboration

Certification

Food Manager Certification, StateFoodSafety, 08/15/24

Languages

English (Fluent)
Jamaican Patois (Fluent Listening)

Timeline

Shift Leader

Royal Farms
01.2022 - 04.2025

Bookkeeper & Logistics Coordinator

Exhibit Logistics
06.2021 - 12.2024

Intern

Anne Arundel Workforce Development Corporation
02.2021 - 05.2021

Bachelor of Science - Psychology

Bowie State University

High School Diploma -

Meade Senior High School
D'Jainae Baker