Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

D. James Robinson

Atlanta,GA

Summary

Personable and dedicated customer service representative with an upbeat, positive attitude. Proven skill in establishing rapport with clients and motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and detail-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and supporting business.

Overview

17
17
years of professional experience

Work History

Interior Decorator

Ro-Bar Interiors
Atlanta, Georgia
06.2008 - Current
  • Perform administrative duties, such as scheduling appointments, responding to queries about services, products and billing.
  • Research and explore the use of materials, technologies, and products to incorporate into design projects.
  • Create professional presentations to communicate design intent and direction creatively.
  • Participate in trade shows, conferences, and other events related to the interior decorating industry.

Teacher - Music

Fulton County Schools
Atlanta, Georgia
08.2015 - 05.2018
  • Referred to district standards to plan lessons and prepare students to take standardized assessments.
  • Taught musical concepts, such as rhythm, pitch, melody, and tempo. Introduced different styles of music, and promoted appreciation of all genres.
  • Maintained a safe and positive classroom culture through behavior management techniques which produced an environment conducive to learning.
  • Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
  • Incorporated technology into music lessons by using digital audio tools for composition and recording.
  • Explored foundational learning concepts with students through hands-on activities, videos, and class discussions.
  • Encouraged students to express themselves creatively through singing and playing instruments.
  • Organized and conducted after-school chorus rehearsals and performances.

Professional Assistant - Front Desk

Fulton County Schools
Atlanta, Georgia
08.2013 - 05.2015
  • Provided administrative support to the staff, including copying, scanning, faxing, filing, data entry, record keeping, preparing reports, scheduling meetings, and managing calendars.
  • Greeted visitors professionally, handled all incoming calls efficiently, and routed voicemails to respective employees.
  • Maintained highly confidential data, and created accurate records of employee attendance and time off requests.
  • Performed other duties as assigned by administration.

Education

Certificate - Interior Design

Greenville Technical College
Greenville, SC
06-2006

Associate of Applied Science in Mortuary Science -

Gupton Jones College of Funeral Service
Decatur, GA
08-1995

Skills

  • Customer Service and Support
  • Administrative support
  • Proficiency in Microsoft Office
  • Data entry and record-keeping
  • Multitasking and time management
  • Detail-oriented
  • Teamwork and collaboration
  • Project management
  • Strong verbal and written communication

References

References available upon request.

Timeline

Teacher - Music

Fulton County Schools
08.2015 - 05.2018

Professional Assistant - Front Desk

Fulton County Schools
08.2013 - 05.2015

Interior Decorator

Ro-Bar Interiors
06.2008 - Current

Certificate - Interior Design

Greenville Technical College

Associate of Applied Science in Mortuary Science -

Gupton Jones College of Funeral Service

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D. James Robinson