Gledis Korbi
Mt. Pleasant,SC
Summary
Dynamic interior design consultant and customer service professional. Known for strong communication and attention to detail, contributing to successful project outcomes and enhanced client experiences. Ready to leverage expertise in a collaborative environment. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Server
Marios Pizzeria
Charleston, South Carolina
05.2023 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Took and processed orders accurately using point-of-sale systems.
- Resolved customer complaints effectively to ensure satisfaction and retention.
- Recommended menu items based on customer preferences and dietary needs.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted guests and provided menus.
Lead Cashier
Great Greek Restaurant
Mount Pleasant, SC
10.2022 - 05.2023
- Managed cash register operations during peak hours to ensure smooth transactions.
- Trained and supervised new cashiers on customer service and cash handling procedures.
- Monitored inventory levels of cashier supplies and requested restocks as needed.
- Collaborated with kitchen staff to coordinate orders and ensure timely service delivery.
- Handled escalated customer service issues professionally and courteously.
- Learned roles of other departments to provide coverage and keep store operational.
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Responsible for opening and closing registers accurately according to established procedures.
- Managed the checkout process by monitoring long lines and calling additional staff if needed.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
Receptionist
Merrill Gardens
Mount Pleasant, SC
03.2021 - 05.2023
- Greeted and assisted residents and visitors in a welcoming manner.
- Managed incoming calls and directed them to appropriate departments.
- Processed resident inquiries and provided accurate information promptly.
- Handled mail distribution and ensured timely delivery to recipients.
- Scheduled and confirmed appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Interior Design Consultant
Korbi Furnitures
Tirana, Albania
06.2016 - 12.2020
- Collaborated with clients to determine design preferences and functional needs.
- Developed detailed design plans using industry-standard software and tools.
- Maintained up-to-date knowledge of interior design trends and innovations for client recommendations.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Developed detailed floor plans, elevations and 3D models of interior spaces.
- Successfully resolved complex technical design issues.
- Prepared presentations with sketches, renderings and material boards for clients.
- Identified potential problems early in the design process and developed solutions as needed.
Education
Bachelor of Arts - Historic Preservation Community Planning
College of Charleston
Charleston, South Carolina, SC11-2026
Associate of Arts - Architecture
Epoka University
Tirana , Albania05-2021
Skills
- Historic preservation
- Project management
- Customer service
- Effective communication
- Design planning
- Team collaboration
- Conflict resolution
- Foreign language proficiency
- Time management
- Attention to detail
- Design research
- Design thinking
- Sketching and illustration
- Data analysis
- Architectural design
- Interior design
- Lighting design
- Technical drawing
- Hand sketching
Languages
Spanish
Limited
German
Elementary
Albanian
Native/ Bilingual
Italian
Limited
Accomplishments
employee of the month chosen twice at Merrill Gardens
References
References available upon request.
Timeline
Server
Marios Pizzeria
05.2023 - Current
Lead Cashier
Great Greek Restaurant
10.2022 - 05.2023
Receptionist
Merrill Gardens
03.2021 - 05.2023
Interior Design Consultant
Korbi Furnitures
06.2016 - 12.2020
Bachelor of Arts - Historic Preservation Community Planning
College of Charleston
Associate of Arts - Architecture
Epoka University