Djanah Suswell

Assisted in restraining violent and unruly inmates. Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities. Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public. Supervised the meal distribution and observed inmates during meals. Supervised inmates during meals, visits, recreation, telephone calls and shower time. Signed in all visitors and completed appropriate visitation log forms. Maintained daily logs of shift activity. Attended regular trainings and maintained appropriate certifications.

• Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
• Monitored radio transmissions between staff to respond immediately to directions and emergencies.
• Routinely counted inmates and in response to potential security breaches.
• Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
• Documented prisoner identification, charges and inmate disturbance incidents.
• Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
• Authored incident reports for management on violations and discrepancies.
• Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
• Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
• Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
• Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
• Oversaw and maintained custody of Number inmates in maximum security.
• Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
• Examined incoming and outgoing mail to detect contraband.
• Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
• Executed on-time and under-budget project management on customer service issues for senior leadership.

• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Wrote contracts to outline sales and purchases of properties.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Advised and informed prospective clients on current market activities and conditions.
• Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
• Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
• Compared recently sold area properties to determine competitive market prices.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Negotiated, facilitated, and managed real estate transactions.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Maintained connections with clients to encourage repeat business and referrals.
• Communicated with clients to understand property needs and preferences.
• Advertised client properties through websites, social media, and real estate guides.
• Advised clients on market conditions and property value for informed decision-making.
• Presented purchase offers to sellers for consideration.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Reviewed market research data and changed sales plans accordingly.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
• Developed and presented proposals to clients to raise awareness of potential real estate investments.

I held lead position as a Environmental Service Worker. My responsibilities included supervising up to 15 employees, ensuring all responsibilities were carried out using proper procedures. Respond to house pages, and assign to staff to handle the call.Hand dusted and wiped clean office furniture, fixtures and window sills.Swept and damp-mopped private stairways and hallways.Cleaned and returned vacant rooms to occupant-ready status.Stocked toilet tissue and paper towels, as well as other restroom supplies.Set up and cleaned banquet and conference rooms.Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.Removed trash and dirty linens from room attendant carts.Swept and vacuumed floors, hallways and stairwells.

• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Practiced established infection control methods to reduce risks to patients, families, and medical staff.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Verified cleanliness and organization of storage areas and carts.
• Removed waste paper and other trash from premises to designated area.
• Cleaned elevators, glass, and planters in public areas.
• Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
• Documented and reported necessary facility and building repairs observed.
• Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.