Djaudee Cipres
Vancouver
Summary
Dynamic professional at multitasking and organization, achieving operational excellence while fostering team based environment. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
Applebee's Grill + Bar
04.2023 - 07.2023
- Answered customer questions about hours, seating, and menu information.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Packer
American Workforce Group
08.2021 - 10.2021
- Complied with safety, health, and environmental regulations as prescribed by law.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Inspected items to identify discrepancies and damages and reported to Quality staff.
- Collaborated with team members to achieve daily goals and meet company objectives.
Sales Representative
Advantage Media Group
03.2019 - 04.2019
- Presented professional image consistent with company's brand values.
- Negotiated prices, terms of sales and service agreements.
- Recorded accurate and efficient records in customer database.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
Assistant Manager
McDonald's
02.2016 - 11.2017
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
No Degree - Business Administration
Charter College
Vancouver, WA01-2024
Skills
- Dining customer service
- Table setting arrangements
- Multitasking and organization
- GMP implementation
- Quality control
- Sales closing
- Call logging
- Caller accomodations
- Logging call information
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Hostess
Applebee's Grill + Bar
04.2023 - 07.2023
Packer
American Workforce Group
08.2021 - 10.2021
Sales Representative
Advantage Media Group
03.2019 - 04.2019
Assistant Manager
McDonald's
02.2016 - 11.2017
No Degree - Business Administration
Charter College
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