D Jeffrey Gross

• Oversee all office and human resource areas:
• Accounts Payable/Accounts Receivable
• Billing
• Payroll
• Insurance - Business & Team Member Health Ins.
• Business Taxes - Corporate/Payroll - Weekly, Quarterly, Yearly
• Sales & Marketing
• Customer Relations
• Establish Corporate & Team Member Policies
• Federal, State & Local Regulatory Compliance
• Corporate Clientele Regulatory Compliance
• Drove digital transformation efforts within the organization by implementing advanced technology solutions that streamlined workflows and improved customer experience.
• Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.
• Revised corporate policies and procedures to ensure compliance with evolving industry regulations, mitigating potential risks.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Oversaw business-wide changes to modernize procedures and organization.
• Analyzed industry trends and tracked competitor activities to inform decision making.
• Managed financial, operational and human resources to optimize business performance.

• Oversee Drafting & Design Department
• Create architectural, space planning, lighting and engineering site plans for existing properties
• Researched design trends, technology and processes and directed work of design team .
• Mentored junior designers, providing guidance on design principles, techniques, and best practices to enhance their skill set.
• Spearheaded design process to align with client specifications and budget.
• Managed vendor relationships to source high-quality materials at competitive prices while maintaining budget adherence.
• Provided cost-effective technical solutions.
• Built strong relationships with stakeholders through active listening, collaboration, and clear communication of design objectives.
• Partnered with senior leaders to drive change by evaluating methodologies, tools and templates at enterprise level.
• Collaborated with sales and marketing teams to create visually impactful promotional materials that increased brand awareness.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed senior-level personnel working in marketing and sales capacities
• Space planning &Tenant Fit-out oversight
• Commercial Interior Design
• Marketing packages for all properties
• Signage for all properties and tenants
• Assist in lease negotiations
• Property management - Interior & Exterior
• Design Layout for all new construction & renovated properties
• Site layout for parking lot design & pad sites for new and existing properties

• Evaluate all Korman Properties in the Philadelphia Metropolitan Area to make sure all properties comply with company standards.
• Asses all recently vacated furnished extended-stay suites, townhouses & apartments to address any maintenance issues, needed upgrades & any new or additional furnishings needed to release the unit for new tenants.
• Make sure all corporate client standards & requests are being met
• Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
• Influenced product development decisions by providing detailed market analysis reports.
• Drove revenue growth by identifying underperforming areas and recommending solutions.
• Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
• Evaluated customer needs and feedback to drive product and service improvements.
• Generated reports detailing findings and recommendations.

• Interact with customers, answer questions & provide recommendations
• Product Sales
• Slicing & Weighing of deli products
• Inventory
• Product Display
• Food Rotation
• Maintenance - clean & sanitize equipment & sales area

• Team member working in the following departments:

scrapple packaging, lunch meat slicing, hot dogs, bacon

& sausage.

• Floater in all production & distribution departments
• Maintenance & Paint Department - summers & weekends during high school